Address: 7205 Kernsville Rd, Orefield, PA 18069, USA
Phone: +16105301535
Sunday: Closed
Monday: 8AM–4:30PM
Tuesday: 8AM–4:30PM
Wednesday: 8AM–4:30PM
Thursday: 8AM–4:30PM
Friday: 8AM–4:30PM
Saturday: Closed
Ben Collins
I tried for two and half months to get this company to refill my propane. After paying for a 200 pound tank refill, waiting over a month for said refill, 3 no show/no call appointments, I had enough. It was like pulling teeth to get their 'only service tech' to come out (prior to me paying for the refill) and when the guy showed up, after not having shown up 2 times prior, he was extremely rude, crude and you could tell he hated his job. He was here for all of 35 seconds and left. A week later, I call them, because no surprise I haven't heard from them and I have to pre-pay for the propane. Ok, not a problem but why didn't anyone follow up with me? I had been calling every other day prior to this. I make the payment over the phone to a lady, wish I could remember her name, and she tells me it'll be at most a week. And that brings us to today, 3 months after initial contact and appointments setup. Called and spoke with a man that had to look into it BEFORE he could refund me. Then had to email me a message for me to reply to stating I wanted a refund, yet again. This place is ridiculous and clearly doesn't care about customer service. Take your business elsewhere. Edit: refund is being processed but doesn't change the review
Damian Kaczmar
You guys rock I know prices. Are high when I had a family tragedy you guys stepped in Lisa needs a raise she takes care of us very respectful I’m trying to refer my friends to transfer over to you guys as long as I have my house always sharp energy pleasant and amazing customer service and on time delivery when the lady hears my voice she knows exactly who I am amazing company keep it up you guys I try to refer people to you thank you for you hard service and dedication means a lot
Bill (Bill in New Tripoli)
Hmm, I see a bunch of bad reviews on this company. I’ve been buying propane from them for 14 years and never had a single problem.
Sue Hein
Keith was really pleasant on the phone and helped get my gas leak stopped. The neighbor came up too & said he was really nice & concerned about our gas leak as I own the house, but live one hour away to help my Stepfather out. Glad nothing bad happened!
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Hello, Betty! For our current propane pricing, please call 610-530-1535 and our staff will be happy to help you! Thank you!
Hello Rosie! For assistance, please call 610-530-1535 and our staff will be happy to help you! Thank you!
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