Robs Affordable Tire II

dj Payton

Extremely unprofessional. Save yourself and don’t go here

Tim Hageman

This place is absolutely horrible.... I purchased tires online and brought them in for mounting... The price was absolutely insane and when I made comment I was told not to bring my Chinese tires here for them to mount because they won't help me save a few dollars..... When I got home my new tire went flat.... Turns out they tore the sidewall with their machine

Dustin Long

WARNING: ROB'S AFFORDABLE TIRE IN IRVING WILL COST YOU SAFETY AND MONEY! STAY AWAY! My wife took her car to Rob's (Irving location) to get a tire checked. They replaced a valve stem. My wife complained of noise, so I investigated. I found they broke two studs when putting the tire back on. When I took the damaged parts in and asked they cover the repair everything was met with excuses, some of which required risky behaviors. "You could have drove it here and we would have replaced the studs". "You could have broke those off yourself". "That's not overtorque damage". And more. But eventually I'd had enough, lost my temper, and stormed out. They let my wife and two kids drive away like that, which enraged me. This is a serious safety issue. I stopped at our typical shop and showed them the damage. They concurred it was consistent with air ratchets/over torque, but also told me they had a customer come in who'd experienced a transfer case failure because this Rob's location put three different sized tires on their vehicle. I will not name this other shop as I didn't ask permission to do so. I will simply state they are on 5 in Silver Creek, not far from Save-A-Lot. I have filed complaints with the NYSOAG and the New York Department of State. If you've experienced an issue with Rob's I encourage you to do the same. Even if nobody gets a cent in restitution there needs to be a message sent that this is not how you do business, especially when safety is on the line. Someone could get killed, and if an investigation traces it back to the shop, the business could fold.

Maria Steckman

Great people to deal with.