Cliff's Auto Services Center

jennifer sayles

Took my Dodge Ram 3500 for oil change, rotate tires and install an airbag system for the shocks, along with a few other things that needed maintenance. I couldn’t believe the service! Had it all done quickly, and professionally! I had Tory to thank for referring me to them. I was so happy with the service and the price!! Chris is a wonderful owner and runs a great shop. Mike, Glen and everyone there are all top notch! I’ve used them before with my other vehicles but this was a big job and I was so happy that I will continue to bring my vehicles to only them. They ordered everything that I needed and got all the parts in quickly and the job done fast! So important when I need my truck for my business and can’t waste time waiting around. They had it in and out and we’re back on the road!! Thank you Chris Bragg and everyone there for all you do!!

V R

I had front brake work and inspection work done and paid in full. Went to get new plates and found out they never did the inspection. I called and was told to come back. I was up there three to four hours waiting on my vehicle and needed to go to work. I was told just to come back later. I took off work to get my truck fixed and inspected on that day. . I ended up getting it inspected and oil changed with no wait at another place.. I had requested for a refund Ryan refused to give me my money back said, I had to have that card. It was replaced. I wasn’t even offered a credit. He said, you should have come back here. It was inconvenient and would have cost me more time and money which he could careless. Not upset about them forgetting just how Ryan spoke to me and GoodYear pocketed my money. Gross profit for them no work compared and a total loss for me.

alana morsit

Edited Post: After my review, the Owner reached out to me. He was gracious and professional on the phone. He did in fact, give me a refund. I understand his position a little better, but still bummed it took a review to get a response. had a Oxygen sensor replaced, 4 months ago. My car begins exhibiting engine trouble again and I had it repaired at another location. They informed me that the issue was a faulty/wrong part o2 sensor 🤷 ..I had it repaired right then, and asked for the part and receipt and went to Cliffs to discuss their warranty policy. I fully expected a refund, of part and labor, which totalled about 300.00. The first time I went, they tried refunding me... Twice, but explained that they couldn't put it on my visa, and it had to go back to the original card. I told them my joint account I'd shared with my husband was closed after his death. I asked about a check, and suddenly I was being told I need to wait for the owner to come issue the refund due to him knowing how to do a refund on my new card? I'm a bit confused 🤔 and a little annoyed, but they promised me that someone would call me back when the owner got there. I left, satisfied, thinking the issue was resolved, and I was getting my money back. That didn't happen. No call....I called them the next day, and apparently he was "off" I mean, just classic " I'll pay you if you can catch me" kind of attitude. ...I called again today, Wednesday and asked, bluntly if I was still going to receive the refund. It was basically Nope, should have brought it back to me type attitude 🤷🤷🤔 like, so they don't honor warranties??? Am I supposed to be a mechanic and know what problem my car is having? Do I owe loyalty to a single mechanic shop? What if I'd broke down out of town🤷🤔......eh, just my own philosophy

Jake Holt

Go somewhere else, these guys are straight crooks. Their own invoice has an authorization for 125.44, they then proceeded to bill my wife $261 for an alignment and tire change. She immediately questioned it when they finished the work, and was told sorry, that's the price. They never disclosed they have a massive surcharge for carried in tires. She told them she wasn't going to pay that and to put her tires back on and they refused. Their own managers quoted me a price of $25 the next day per tire, they charged her $38.They complained about the cost of recycling the old tires, so she offered to take them with her if they took the recycling fee off and they told her it was to late. When I contacted them one manager tells me the ticket was "written up wrong", the second was confused and had no idea what was going on when the work authorization note clearly states the work that was performed. On top of that they forgot to reinstall a tire sensor and then all but called my wife a liar when she informed them it wasn't missing when she dropped it off. Multiple attempts to contact the owner at the direction of the managers resulted in no response.