Floyd's Truck Center

Micah Middleton

If I could give this place negative stars I would. Misdiagnosed and tried to overcharge. Fire this dishonest shop!

G & T INTERNATIONAL

DONT USE THIS PLACE STAFF WITH VERY BAD ATTITUDE SPECIALLY ASHLEY AND CARLES DRIVER CHEC IN FRIDAY GET OUT ON TUESDAY 5 PM FOR NOX SENSOR PROBLEM AS PER TECHNICIAN STILL SAME FAULT AND CODES AFTER 200 MILES AND WHEN I CALL THEM SHE DONT WANT TO LISTEN AND HANG UP ON ME *********DONT USE THEM *******STAY AWAY **********

Cool Breeze

Horrible customer service here! Sat all day waiting and miraculously when it was time for them to all go home. They knew everything and they just finished all 6 trucks at same time! Was told can't sleep in truck because they ordered a part and they didn't trust me not to leave. Was walked to my truck and allowed to get items out of it but under super vision of 3 employees and then they kicked out all the drivers out and left. If you don't have to stop here don't go to cheyenne. The response from owner is exactly how you are treated here. They do no wrong and everything right drivers make up lies on them. Sad and pathetic all 6 of the drivers were kicked out at at close. While staff walked to their cars.

Rick Szanto

A coolant leak brought me here, and the excellent service brought me back. The leak was diagnosed quickly and a temporary repair was made that allowed me to get back on the road and keep my schedule. Now, I'm back here having my aging APU system re-plumbed, along with some other maintenance items. I have the greatest confidence in Derick, a highly-skilled technician, and the dealership in general. Fast, friendly service at a fair price. Highly recommended. Follow-up: Received a text from Tye, the shop manager, later in the evening asking if everything worked fine on the trip home. Another thumbs up 👍 Update a year later: I’m still a big fan of this excellent shop. I limped my truck to the dealership the day a blizzard was forecast to begin at noon. Businesses in town, including Floyd’s, were anticipating closing early so that their employees could get home safely. The truck was evaluated promptly and the parts were in stock. Aaron, Sam and Ashley stayed until my truck was fixed. I was back on the road while it was still safe to travel and my load remained on-schedule. They truly care about their customers.