El Paso County DHS

Category: County government office

Address: 1675 Garden of the Gods Rd, Colorado Springs, CO 80907, USA

Phone: +17196360000

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Alaina Stead

Oct 7, 2022

My kid’s school sent me there today to ask about a winter coat for him. Amber immediately went to hunting down the right person. No coats available currently. Donna introduces herself and asks my “non-verbal” autistic kid what color coat he wants. He said “green”! Sounds like nothing, but a happy moment for us. What DID arrive was a sweater, hoodie, couple t-shirts, pants, shorts, toiletries, an electric toothbrush, socks, underwear and a book in a brand new, GREEN back pack! He needed ALL of the above. And Donna says to come back Monday or Tuesday for my boy’s green winter coat (“Even if I have to dye it!”🥹). My son received a huge, and needed, blessing today. I felt that Amber and Donna truly want to help everyone as much as they possibly can. My experience was outstanding. If you need help, even if your not sure of exactly what to ask for, I encourage you to try.

Jacylyn DeLine

Oct 4, 2022

Yesterday I was calling due to my SNAP benefits. After 4 hours and 8 minutes on hold, they had a recording saying they were having technical issues followed by hanging up on me. I was livid. Here I am right now at 40 minutes on hold (I called at 8a) so we’ll see when/if they answer my call today.

m m

Oct 2, 2022

Never had an issue here and been coming here for help for 10 years. I always leave with what I need. Jenifer Lauderdale use to be my caseworker when I was on TANF and she is the BEST. always available when I need her. Always offering help and resources. She does what she says she will do and She genuinely cares. This office really is great but if u need help it’s best to get off your butts and go in. So many negative reviews because ppl are upset about being on hold for a long time.. ppl who actually go in have to wait so of course you will need to wait also. You don’t get to bypass everyone else just because u called.. but if you put in the time I promise you will get the help that you need. And if you need tanf, hopefully you get Jen lauderdale as your caseworker because she is ABSOLUTELY the best. She will not leaving you hanging at all. I will forever be grateful for her.

Sarah Appel

Sep 30, 2022

I called and waited on hold. I got someone on the line and they directed my call somewhere else. I waited on hold some more. After being on hold for an hour I was hung up on. What kinda system are you all running? This is pathetic.

Thanks! Your review is awaiting moderation.

Questions & Answers

Why am I on hold for over an hour and when I put my number into the queue I NEVER get a call back??

Aileen Flores | Oct 18, 2020
Kathryn Cobb | Oct 18, 2020

I know what you mean they are so busy I called earlier today but they really do get back

Is there a shortage of staff? Is that why you arent open on weekends? Humans need to be serviced on the weekends when they have free time

Jules Iorizzo | Oct 19, 2018
Shane Short | Oct 18, 2021

Government agencies are always closed on weekends, except for the USPS. They're only closed sundays.

Im going to be homeless soon, where do i start to get help for housing in colorado springs? I dont even know where to start. 😕

Steve Coffey | Oct 19, 2018
Julia Mueller | Oct 19, 2019

Marion House has a form for you. Acronym is ivspdat. This is THE way to go for anyone homeless who wants off of the street. Get a free meal while you're there. Good luck.

What is fax number

Chantel Smith | Oct 19, 2018
Emelia Howe | Oct 19, 2019

There are multiple fax numbers for the various departments within the G&G DHS location- go to https://humanservices.elpasoco.com/ and take a look to help you determine where to start :)

What is the lowest income to sign up for dental

Earline Cockren | Oct 19, 2018
Monica Ann | Oct 19, 2018

Lowest like how

i need to known how to get the paperwork for the food stamps

Gorge | Oct 18, 2020
T M | Oct 18, 2020

Go online (Library is free) and fill out your application there, rather than picking up a paper application at the DHS offices. It's much quicker to submit online. Upon completion, then visit DHS office & ask for a "pink ticket" and wait to be called. Even if your application isn't completed or processed yet, you should be able to pick up an EBT card & set a pin#. Once DHS completes your application, any benefit amounts will show up on your card & can then immediately be used, rather than waiting until after everything's sent via mail. FYI... Also, try submitting any documentation requested, using the online account that you'll create when starting the application process. It allows you to scan & upload images and files that are generally needed to complete the process (ie: pay stub, bank account statement, DL or State ID, utility bills, proof of address and/or residency, social security benefit letter if on disability) This will save you time, effort and trips into the DHS offices.

Are they still doing the extra 95$ a month been getting it 2-3 says before my main full amount of food stamps since April but they haven't shown up yet this month and I get my full amount on the 10th

alice forrey | Jul 20, 2022
Clayton Ramsey | Jul 20, 2022

Not sure, every case is different and you would have to take that up with your caseworker

How can you guys help me

Kendrah Terrell | Jun 20, 2022
Drucifer | Jun 20, 2022

Depends on the help you're looking for. There are food, medical, and cash assistance programs in DHS (Department of Human Services). And if you're looking for employment help there is Pikes Peak Workforce Center.

Is house sale considered income?

gail saxby | Feb 20, 2022
Simon Vasquez | Feb 20, 2022

If the house is under your name i would think so.. weather you make money or not off of it the payment has to still be made out to you...

Read More

How do I get an approval letter for Medicaid and Food Stamps

David Paul | Oct 18, 2020
Jasmine Coleman | Oct 18, 2020

After applying online they will mail you an approval letter or you can create a Colorado peak account and you can find your approval letter under the mail tab or benefits tab. Hope this helps!

Do they help with hotel vouchers

dean stansbury | Oct 19, 2019
Dane U | Oct 19, 2019

I don't think so but u can always ask for one.

I was approved for emergency food stamps about a year or so ago. Can I apply again and if I qualify can I get them again

Kimberly Dean | Oct 19, 2019
Michelle Andree | Oct 19, 2019

Yes

Can a 17 yr old be in charge of a 5 & 4 yr for weeks?

Hildy Marzan | Oct 19, 2019
Felicia Carter | Oct 19, 2019

Is the 17yr old missing school because of watching the 4 and 5 year old? Is the 17 yr old mature enough to handle the children?

Read More

How do I continue snap benefited by noon

Tankman Captain (Flippy/Filqpy) | Oct 19, 2019
Mytsu Too | Oct 19, 2019

Apply online or in the office. Turn in paperwork with that

How do i ho online to report changes

Bonita Williams | Oct 19, 2019
Brandon Anderson | Oct 19, 2019

You can go to the peak website. I'm not sure the full web address but you can look it up. I think its colorado/peak.gov

Is this office open tomorrow

Elizabeth Berwick | Oct 19, 2019
Crystal Bonato | Oct 19, 2019

Yes but will be closed Thursday and Friday

Read More

Can I recertify on line?

Daren scott | Oct 19, 2019
Erin Taylor | Oct 19, 2019

I think so for your food stamps

Where do I send photos of my proof of employment for my foodstamp recertification!?

Des Rhodes | Oct 19, 2017
Krystal Thew | Oct 19, 2017

Email pictures to case/intake worker

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places