Oncor Electric Delivery

Kasey Davis

My 100+ residents have been without electricity for almost 24-hours due to a technicians decision to shut the power down without notifying management. We worked all night to resolve the issue, waited for the city inspector to get to the office at 8am in the morning to get an inspection completed so dispatch can get a tech out to restore the power. That was all completed almost 5 HOURS ago. PLEASE RESTROE MY RESIDENTS POWER! I have called multiple times today. This is an emergency!

I leave honest And real no bs reviews

Brand new customer, currently sitting at 36 hours without power. Called reliant and oncor and my property managers and oncor sends someone here, he can’t fix it so he just leaves (before midnight) decides he wants to go home instead of progressively fixing a problem in 100* Texas weather. It’s not almost 10 hours later the next day with no technician here trying to fix anything and being told on the phone I have a “work order” that they don’t have to fix until midnight of this next day. So a brand new customer ( off to a good start) and some great customer service ( could be at 48 hours+ no power) and they have no urgency or desire to complete or fix this problem any time soon.

Mfamoustrucker 1776

Wow rolling blackouts have set us back 100 years if not for your speedy service we wouldn't have been able to experience frigid temperatures or been able to cook breakfast in the fireplace and stay warm by the fireplace in a freezing home keep up the piss poor service

Anna Crisostomo

I am disappointed in how rolling blackouts during record breaking cold 🥶 has gone. I lose power over 5 hours, then on off every other hour till dark, when I actually could do a few hours of blackouts while sleeping 😴. 3 miles away no blackouts whatsoever. Yet my son and pregnant wife in apartment in Waco have been powerless almost 24hrs!!!!! Their home temp is 52. It is shocking that it is not more consistent especially when technology has come so far. Let's not mention your website and phone system are so poorly done to handle customers. I don't rate lower because I currently have a warm bed. But my son and pregnant wife in Waco TX don't. Get it fixed!!!!