Simmons Bank

Alan Souther

I had been a customer of the Simmons banks for several years. I banked with the Pottsboro bank before it closed. I have attempted to use the ATM in Denison several times since they transferred me there. It has been out of order or out of money four of the five times. Today I tried to deposit a check that was made out to my nephew that he had signed. I was told I needed to bring him up there with me. I will not have any money in their bank by tomorrow!

Chris Lecuyer

Walked in to open an account. Was told to wait someone would be right with us. 10 minutes, still waiting while a few employees made their coffee, checked their phones, looked at us standing there. Only 1 other customer present & about 8 employees. After a few more minutes we left. Went to another bank that was quite happy to have our business.

Dustin Carnell

Don't really care for it I have been with them for a couple months and already having alot of problems with this bank

Victoria Woodard

I am writing this review as I sit at the desk of a Senior Relationship Banker, Nikki Davis at the Denison, TX FM 120 branch. After many incidents of poor customer service since Simmons bought out my beloved Landmark Bank in 2019,, I came in today to close my accounts. I no longer have the desire to tolerate poor customer service. My last day as a customer, is no different …. After having to wait about 15 minutes when Nikki had no one in her office or on the phone, I was finally invited into her office. I told her I needed to close my accounts and she did not even ask why. No attempt to find out why I was dissatisfied as a customer. I’m happy to have new accounts now at a local bank that is a competitor of Simmons. Do not recommend Simmons Bank!