Firestone Complete Auto Care

geeezzlouisee

I’ve tried to schedule three appointments with this location in the past month for a simple oil change. The couple times I could actually get someone on the phone and scheduled an appointment I thought everything was ok, until the day of the appointment. With my most recent attempt I got an email saying that my appointment was canceled because there were no open availabilities even tho I scheduled my appointment a week in advance. The other times I didn’t even get that. I drove all the way down there just to be told I had no appointment and that I would have to wait three hours. I was told that appointments weren’t set in stone and that they could change them when they pleased. I don’t know if this was all because I’m a woman or if they value other customers over simple things, like oil changes. I never leave reviews but my experiences have been nothing but terrible with Firestone.

eric dolmon

U set appointments and when u get there they say u don't have an appointment with them, did me twice 😡

virgil yancey

Already gave them 5 star review, the guy there that greeted me was awesome. He gave me some great info.