Hilton Garden Inn Sioux City Riverfront

D

Had reservations over the 4th of July but our pet sitter fell ill and we couldn’t find a place for our pets so we had to cancel. As for a waiver on the cancellation fee and to confirm a rescheduling through booking.com. Despite a 48 hour reply policy we received no reply just the deduction on our credit card. Calls the day of cancellation went unanswered and no return call on our voice message was made. We resume staying at Marriott. This was our first experience with Hilton and last. UPDATE: Management called back and refunded the cancellation fee while helping to reschedule our trip at a better rate. Wasn’t expecting that but was very pleased at how helpful she was.

Mark Barnes

Staff was friendly and always ready to help. Crave restaurant had very good food & service. Room was above average. Lots of plug- ins for phones, electronics , but only about 50% actually wired? One suggestion is to allow bathroom fan to have separate switch; very loud and would wake others if someone used the bathroom at night…

J V

Clean hotel, good location, room to park the uhaul. The only thing was the lack of breakfast. Ok so you have to pay $15.95 per person for a “buffet” that was as minimal as a basic hotel continental breakfast. Otherwise you could buy individual items like pancakes for $11.95. Maybe they’re short staffed or something but how about offer the breakfast for free in the lobby or be able to order from the restaurant for additional options?

Kenny Petersen

A perfect place to bring your family and friends. Service is always spectacular, rooms are always clean and tidy, and the food is delicious, the breakfast in the morning plus the restaurant connected! I stayed here many times, and every experience was one to remember.