Cricket Wireless Authorized Retailer

Category: Cell phone store in Seneca, South Carolina

Address: 1598 Sandifer Boulevard Units K/L, Seneca, SC 29678, USA

Phone: +18648820026

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Natalie Sherman

Oct 15, 2022

Absolutely rude ! Went to get me a new phone because mine busted the night b4 we went on vacation. I just wanted a cheap out the door phone to get me by until we returned. Instead of directing me in the right direction I was told that I would get what I paid for , that the cheapest phone they had would be 260 plus the upgrade fee plus taxes . Mind you I just went with my brother and purchased a decent phone for under 200 bucks out the door including a case and screen protector. Instead I went over to Wal mart and purched the exact same phone for 175 including a case and screen protector. The quality of the phone is excellent. I had service where my other family members didn't and the Camara is good quality for the price. Please cricket work on your customer service trainers ( she sincerely sucked ) to the new guy ( DO NOT TAKE AFTER HER ) she Cost you a commission check by her words !

Amber Boggs

Sep 27, 2022

Great experience! Super helpful and knowledgeable staff and support offered after I left.

stanley james

Aug 22, 2022

came in today and was rudely greeted by a nappy headed boy. i asked him how is was today and he literally spit out "what do you need" before i could finish my sentence. he had absolutely no help for my issue, but after googling it for several hours i reset my network settings and had it working on my own. really wish the short haired girl was there to assist. if the manager or short girl isn't their, don't bother.

Tammy Crenshaw

Aug 7, 2022

Cricket has the most HORRIBLE customer service!. You cannot reach the store in Seneca SC. I have tried to call the past three days and no one answered. So I called the main customer service line which was not any better, to let them know the issues with the phones I just purchased 8 days ago. I have talked to three different people plus went to the store all today! They have a STRICT 7 day return police, no if ands or buts!! The answer is absolutely not. They do not care if the phone you just purchased is slow, can't hear or be heard, if you can't upload pictures or any thing else! I could have brought it back if they had answered their phone sooner! If they would answer the phone then you could explain the situation. Thanks to them not answering I thought they there closed yesterday. Plus I was told today cricket just got bought out by someone else. So my suggestion is not to go to cricket if you want to be happy with your phone and service. Clearly they do not care if you the customer is happy and they DO NOT care to help you. Oh they love selling their phones and taking your money but couldn't care less if you are happy with it or not. As soon as I get this resolved I am switching carriers!! PS what happened to company's caring about their customers???

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Questions & Answers

We have four lines with you already and may want to add another line what's the caustic and fees

naynay Smith | Oct 19, 2018
Rhonda Grant | Oct 19, 2018

O 💘 cricket services

If u have a phone number through another phone company and u want to transfer from them to cricket wireless will they give u a free phone if u pay first months service

Michael Grozinger | Oct 19, 2018
Megan H | Oct 19, 2018

Yes.

It's this store closed??? I can't get them to answer the phone!!!

Sean Derek Lay | Feb 20, 2022
Jamaal Haymon | Feb 20, 2022

They never answer the phone for some reason and when you go up there the store isn't busy idk why though

What are the Covid safety practices like here?

Anonymous | Oct 18, 2022
Sea Tee | Oct 18, 2021

Masks required

What kind of service do you have in walhalla s.c and Westminster s.c.

Jeff Bearden | Oct 19, 2019
Terry Byrne | Oct 19, 2019

Im off the beaten path, by sc123 and 11, and get good service. Cricket is in the ATT network.

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What phones are compatible with cricket

Jamey roach | Oct 19, 2019
Lawrence albert Bell | Oct 19, 2019

AT&T

Can you switch cricket to a iphone

Stacey Moore | Oct 19, 2019
Phillip Walker | Oct 19, 2019

Yep as long as it's an AT&T iphone or unlocked for any carrier

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They need to do refunds because today I bought back a phone cases and they won't refund it

Payson Jones _ | Oct 19, 2019
april niedzwiedz | Oct 19, 2019

I've never tried to return anything, but they have always been awesome about helping me with any issues.

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How do I locate my device

Adam Loudermilk | Oct 19, 2018
Susan Broome | Oct 19, 2018

Turn on your location an you fine it on any other phone

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Can you switch a straight talk phone to a cricket phone

its .-. maddie | Oct 19, 2018
Judy Sears | Oct 19, 2018

If the straight talk phone has a sims card, yes you can!

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What is cricket wireless one line plan

Cynthia Reece | Oct 19, 2018
Megan H | Oct 19, 2018

It depends on which service you want. The unlimited plan is $55 per month. But, if you have two lines its only $40 per month, per line.

Is it true as of Saturday Facebook is going to getting charges on our phone

Thomas Williams | Oct 19, 2018
Judy Sears | Oct 19, 2018

Have not heard anything about it. But you can count on the fact i will find out tomorrow!!!!

If I buy cricket phone from the cricket web site.. .do I then bring it to the store to get it activated

Betty Blackwell | Oct 19, 2018
Judy Sears | Oct 19, 2018

Yes

Can I keep my same phone number

Karen Williams | Oct 19, 2018
ashley stone | Oct 19, 2018

I did mine

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