U.S. Bank ATM

Danielle Kudrna

The Sartell Branch has gone totally downhill as of about 1 1/2 years ago. I use to love my bank and the gals that worked there. Use to be great service. Then one day the whole crew had been replaced and the service went down. Once Covid …Hello Danielle, thanks for sharing your feelings about the branch changes. We understand that changing the hours and way the branch operates is a disruption for our customers. We are committed to making the transition as smooth as possible. If you'd like to discuss your experiences in more detail, please send us an email to [email protected] detailing the interactions, including your phone number and reference number 10080. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

Amanda Lee

This is the worst bank I have dealt with. They are slow, never answer the phone/take it off the voice message saying they aren't open when they ARE, just overall bad. They can have four people working and one drive thru lane open when the lobby is still closed... Its very frustrating.Hello Amanda, thanks for sharing the experiences you have at this location. We're sorry they have been frustrating. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 9889. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

Debbie Bertelson

Always friendly service when I do drive up service. Jeff and Matt the Lenders are awesome at the Sartell Branch. Jeff was able to close a loan in 30 days when no one else could. THANK YOU, Jeff & US Bank!

Laurie Jokela

We are in phase 3 of reopening in MN. WHY isnt our bank lobby open for business?? Why isnt the drive thru open normal hours?? Not everything can be done online or in the drive thru without a managers approval! I know other banks are open for business. I am very disappointed! If this is not corrected soon, I will be taking my familys business elsewhere.