CareNow Urgent Care - Craig & Clayton

Alberto Walters

I work with individuals with mental disabilities,so I visit medical facilities with frequency,especially Urgent Care.Today my experience was like never before due to the exceptional customer service of Ernie.He went out of his way to help me with paperwork,clarify all protocols (He did it for everybody,which is remarkable). I think He represents the organization excellently. His knowledge and professionalism offer confidence to patients,companions or any visitor. I will recommend the place,as long as Ernie and Marrisa are in the front desk.

Suzanne VC

From start to finish, I feel like this CareNow Urgent Care location provided the utmost care and support. As a patient who registered/checked in online, I was sent a text when I was able to come in. Although busy, the lady on the left side of the desk was quick to acknowledge us and I appreciated that. Then Ernie came and he was awesome to work with…he was supportive of my situation (I know you all work with people who don’t feel good all day, so it’s nice to be able to be acknowledged with kindness and patience) and was very helpful with finishing my check in. Ms. Jeanise welcomed us back and had a great bedside manner. I felt comfortable the whole time I was getting my EKG done and she was able to navigate through everything with such a calm demeanor. And finally, my PA Ms. Sarah acknowledged all my worries and luckily has had a similar experience to me, so when she relayed the information, I felt comforted that I was actually better than I had stressed over. She’s positive and friendly, and I am grateful for her and the staff at this location. I will be recommending you to my colleagues if they are in need of urgent care. Thank you for this positive experience!

Mary Gerber

Most courteous and caring young man at the front desk. I observed him for about 10 minutes, he was very organized and systematic with patients checking in. Physician and M.A. also courteous and caring.

Mohammad Zarif

Extremely dissatisfied with their service long wait time and inconsiderate staff