UPS Customer Center

Category: Shipping and mailing service

Address: 2500 US-68 S, Wilmington, OH 45177, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 3:30–6:30PM

Tuesday: 3:30–6:30PM

Wednesday: 3:30–6:30PM

Thursday: 3:30–6:30PM

Friday: 3:30–6:30PM

Saturday: Closed

Reviews

Marion Smith

Sep 30, 2022

Just doing an Amazon return and the lady was very sweet.

Chris Rustler

Aug 10, 2022

Will never use ups again they use the post office then want to upcharge you to use them

Joshua Davidson

Jul 20, 2022

Store hours aren't the best but the staff is super polite and helpful.

janet stein

Jun 28, 2022

Very kind employee PKG was delivered when she said 😊

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Questions & Answers

Can I pick up a package if it is there instead of waiting two days for it to be delivered?

Dawn Beltrami | Oct 19, 2019
Ryan | Oct 19, 2019

If it's at your location u can call and see if you can pick up. More than likely they will let you.

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Can you pick up a package at this location?

D Tucker | Oct 19, 2018
VMM Production | Oct 19, 2018

Yes

I was on Google and it said UPS stores will do brochures? I thought your business was packaging,delivery etc...please let me know

Judy Terrell | Oct 19, 2017
Shawn Bowen | Oct 19, 2017

UPS store is a distribution point and shipping store no supplies or services. Just shipping counter.

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Do u print labels and send out packages for spectrum

Shirley Fawley | May 21, 2022
UPS Customer Center | May 21, 2022

You need to print the label themselves and then take the package to the access point packed and labeled. -JuanJo

My package was delivered to another address . How to i get to my residence

Rick Greiner | Oct 18, 2021
Teresa Moore | Oct 18, 2021

Call the local office and request it.

can I bring my package with me and ship from this location? if so, can I pre-print labels?

David Sanford | Oct 18, 2020
Lenah Crawford | Oct 18, 2020

Yes, you can ship from the customer center. If you have a printed lable already on the package, you can also drop it off at Ace Hardware, a Dropbox if it fits, or find a UPS driver and give it to them (source: I am a UPS driver)

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UPS refuses to recognize our house as a "legal residence" so our new driver just delivers our packages to our old addresses, even though they're supposed to Ieave them at the post office.Our complaints go on deaf ears.Any suggestions?

Lori Cummins | Oct 18, 2020
Mary Witschger | Oct 18, 2020

Get a hold of the main office amd talk tp the jead person if that does not work see if u cam habe ot droped off at the police station

is there a night drop at this location

everett rinehart | Oct 19, 2019
Mary Witschger | Oct 19, 2019

Yes it is open from 3 to5 i think

Can you drop off a box to send to a business that is labeled. Dimensions 18" x 28" x 7" Thank you

pam updyke | Oct 19, 2019
Mark Tanner | Oct 19, 2019

Yes

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Do I need to box/package my items or do I use your supplies?

Caroline Walken | Oct 19, 2018
Chris Whiting | Oct 19, 2018

Ups customer counter doesn't pack/box for you

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I WILL HAVE A PACKAGE TO GO OUT TOMORROW, IF I TAKE IT TO WILLMINGTON WILL IT COST ME? THIS IS A PACKAGE BEING SEND BACK TO WHERE IT CAME FROM, AND IT WILL BE IN SAME BOX AND THEIR INFORMATION ON THEIR STICKER.

Patricia Smith | Oct 19, 2018
Aidan Carr-Henderson | Oct 19, 2018

It's very simple and fast if you have a pre-paid return label...customer center hours are from 3:30-6:30p so plan accordingly. Just walk in and hand your box to the attendant and be on your way, but you cant just stop by and drop it off anytime...depending on the size (if it's small enough it may fit in a drop box similar to a mail box)

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How can you directly contact a human at the Wilmington ups office

Laura Curry | Oct 19, 2018
Mindy Butcher | Oct 19, 2018

Go in there 3:30 - 6:00

I can’t find this place. How do I get there.

Landon Bravo | Oct 19, 2018
Aidan Carr-Henderson | Oct 19, 2018

It's outside of town, on the south side, maybe a mile. Pass Wilmington Iron and Metal on the left. UPS warehouse and customer center will be on your right, can't miss the trucks.

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