Talbots

Alexandria Richards

Love the clothes and staff are always helpful and friendly.

Christina W

Great store, but hard to know when they're open because they change their hours frequently. Disappointed because I checked Google AND called the store to confirm a 7pm closing. At 6:10, an employee was letting a customer out the locked entrance. She said they changed to a 6pm close over a month ago. Then why weren't the hours on their store phone line & Google updated?! Customers shouldn't have to make a trip just to find out if the store is open.

Eunice Brown

Always helpful

Patricia Krumm

Visiting this store on 6/9/21, I had an encounter with a rude, dismissive sales associate. An item I had purchased less than 24 hours previously was now on sale, and when I requested an adjustment, the clerk was not at all helpful about the fact I had used a coupon on the original purchase, stating I would lose that discount. I went to the Rookwood Commons store for the adjustment because it was a BOGO 50% off sale, and they had my size, but I left with out making the additional purchase. Based on my encounter with that associate, I will NOT return to that Talbots location. This is not the kind of customer service that I have encountered in other locations.