Butler County Department of Job and Family Services

Category: County government office in Hamilton, Ohio

Address: 315 High St, Hamilton, OH 45011, USA

Phone: +15138874000

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Beth Byrd

Sep 21, 2022

They are so horrible with answering the phones either they answer and be rude or you never get an answer. I called at 10am and it’s now going on 11am and I’m still on hold.

Kierra Howard

Sep 3, 2022

People here are very rude!

Josh Wallace

Jul 31, 2022

They are definitely unsympathetic to people in need, unless you are a family of 20 on a work visa then everything is free!

Lexy Howard

Jul 28, 2022

Beyond frustrated. I applied for SNAP benefits & was told I would have an intake interview last week. From 7:00am until 11:00 I waited by my phone and didn’t take my eyes off it. I never received a phone call. After hours of trying to reach customer service I’m told they called me but my phone was “disconnected” which was a flat out lie on their part because obviously I’m using the same phone to talk to you right now. So, I scheduled for another intake interview which would be today. Again, I waited by my phone from 7:00am until 11:00 and received no phone call. Again. I’ve called multiple times & can’t get ahold of anyone because their office is closed when clearly it’s not. I’m not going to get denied on someone else’s fault.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do they take walkins?

Kasi | Oct 18, 2019
K | Oct 18, 2019

Yes

Read More

Do I need to make an appointment for a one on one interview?

MItzie Anderson | Sep 17, 2022
Nicole Weber | Sep 17, 2022

No

Are you helping with rent assistance

Michelle McQueen | Sep 17, 2022
Steve Hensley | Sep 17, 2022

No

How can I get my interview time or date changed?

Michael Saunder | Jun 19, 2022
Kevin Whitaker | Jul 19, 2022

Might have to go down there, or try to call, but I was told not to miss it. Hope that helps

How do I apply for Medical and Food On line?

lisa asher | Nov 21, 2021
Sissy grammel | Nov 21, 2021

Through JFS.com

Can i walk in

lydia amedekah | Oct 17, 2021
Christopher Armstrong | Oct 17, 2021

Yes, with a mask

Do they have an outside drop box?

michelle lawrence | Oct 17, 2021
Stacy Walter Poffinbarger | Oct 17, 2021

They have a drop box inside on the 1sr floor they also have 3 workers y Ohio you need to ask questions but they aren't nice I would us the dropbox and call if you have a problem or questions

Read More

My number changed how do I notify jfs

Holly Campbell | Oct 17, 2020
Shana Green | Oct 17, 2020

You might have to call them or make a visit to jfs.

What needs to bring to re apply

Brandi Orman | Oct 17, 2020
Brandi Orman | Oct 17, 2020

W Walk in on Friday is there?

Do I need to report a seasonal job?

Chasity Morris | Oct 17, 2020
The African Couponer | Oct 17, 2020

Hi Chasity, Yes. All jobs whether seasonal or permanent must be reported. You can pick up a change report form physically in the office, call or print one online.

What all do you need to file for caresource. I was on my mothers account and niw want to be on my own account. I know i need my last 4 pay stubs but do i need ss card or birth certificate. Just wondering what all i need to send them

Michelle Lucas | Oct 17, 2020
The African Couponer | Oct 17, 2020

Hi Michelle, You can apply for medicaid online or in person. If you are 18 and above you can be considered a separate household. All the things you mentioned including a state ID will also be needed for verification. Just in keep in mind that if your mother or someone else claims you as a dependent on their tax return their income will be considered when determining your medicaid case. After applying and if approved you will then have the chance to choose caresource or other provider. Hope that helps. Please feel free to ask more questions.

I asked a question, how long does it TYPICALLY TAKE TO GET AN ANSWER? M.J.R. 😄

Mary Jennifer Rhoads | Oct 18, 2019
Jessikah Marsh | Oct 17, 2020

You'll be waiting a while. They suck at doing their jobs, why would they waste the time replying to questions on Google?

Does ebt not go on till tomorrow?

Brandon Kinney | Oct 18, 2019
Constance Bowling | Aug 18, 2022

Will we get the the emergency stamps again in july.

Read More

Do you have to live in the county which you apply for assistance.

A Google User | Oct 18, 2019
Jenn Sierrah | Oct 18, 2019

I believe you do

How do I get into doin baby sittin

Lisa Lowe | Oct 18, 2019
Jessncj morgan | Oct 18, 2019

I would contact them via phone. It's under child care but as a provider

Can I fax application to you

Lacey Haines | Oct 18, 2019
The African Couponer | Oct 18, 2019

If the applications is in regards to the Birth/Death Certificates currently you can mail, come in person or complete it online. The Butler County General Health District does not accept personal checks. Payments can be made with cash, money order or certififed check. Please visit http://health.bcohio.us Click on birth & death at the top for more info.

Is this where you go for your cash assistance interview? Job and family services?

Jeremy Eveslage | Oct 18, 2019
Tiffany Crawford | Oct 18, 2019

If you mean the face-to-face interview, those are now held at Ohio Means Jobs, 4631 Dixie HWY, Fairfield, OH 45014

Read More

I have medicade and assistance with Hamilton county jfs and i would like to move and find section 8 housing and need to know how to get on a list

Sherri Listermann | Oct 18, 2019
K | Oct 18, 2019

Call and ask.

My mother is house ridden with oxygen therapy 24 hours a day and needs help paying rent ,utilities, life insurance.. she receives ebt and Medicare and can't afford the copays.. is she eligible for anything??

Kim Le Hartbarger | Oct 18, 2019
K | Oct 18, 2019

Call and ask.

How can I check on the whereabouts of my new snap card?

Theresa Long | Oct 18, 2019
leslie creech | Oct 17, 2020

I know this is an old question but Fresh EBT from Google play is sooo much better than the official page (I can't remember the link for that page sorry). The app is free and it also gives budget tips, info on public services, coupons for grocery delivery. For anyone who has an active food program check out https://lowincomerelief.com/ebt/. This isn't a phishing page it has a ton of info sorted by state... Example Amazon Prime membership for $4.99 a month. Zoos and museums offer free admission with EBT card. Also, if you have kids that receive free school lunches you may be eligible for spectrum internet assist. So cable internet that is way better than broadband connection for $14.99 a month (proof required). So I hope this helps you and others on assistance.

Read More

Can I apply online?

starblazer (starblazer4396) | Oct 18, 2019
john Holton | Oct 18, 2019

Yes, that's fastest way get started on your benefits.

Do u need an appointment to see someone for Medicaid

Debbie Musick | Oct 18, 2019
Blossom Payne | Oct 18, 2019

No i have CareSource

Why did the government cut back the amount that we get on our food card for the month of January 2019?

Mike Howard | Oct 18, 2019
Starr Wymer | Oct 18, 2019

Im guessing the shut down

What is the fax number

Sandra Nance | Oct 18, 2019
KELLY | Oct 18, 2019

513) 887-4334

Read More

Hate the new online system. Needs to go back to how it was cant do anything. Its like it redirects you to a new page no matter what you do. Cant make an account login to old one view my case nothing. Very complicated

Paige Mcquinn | Oct 18, 2019
K | Oct 18, 2019

This isn’t a question.

How do you get in touch with a supervisor or general person in charge? Applied for assistance a long time ago, completed all necessary steps on my end, and caseworker just never processed case! Deadline was up a long time ago for her. Still nothing.

Joe Young | Oct 18, 2018
Theresa Merz | Oct 18, 2019

Keep calling and make sure they have the information in their system for Butler county and not Hamilton county that happened to me

Is there any free parking?

Giselle Davis | Oct 18, 2018
Jessica Johnson | Oct 18, 2019

Yes there is 2 hr parking scattered around the couple blocks

What kind of help can I get if my wife dies and my income drops below 13500 a year ?

Doug Woods | Oct 18, 2018
Tabitha Koger | Oct 18, 2018

Make a phone call to them they will tell you about everything u qualify for

My Medicaid was canceled why?

Tiffany Mason | Oct 18, 2018
K | Oct 18, 2019

Why would you ask on here rather than calling them and asking?

Need the fax number

Dorothy Downing | Oct 18, 2017
Starr Wymer | Oct 18, 2017

Call them and on the automated answering system will have the fax number

I miss my phone interview got a new phone number

Novella Copeland | Oct 18, 2017
Theresa Merz | Oct 18, 2019

Call them and let them know they will set it up again with the new phone number

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places