Electronic Merchant Systems

Category: Financial institution

Address: 9277 Centre Pointe Dr Suite 105, West Chester Township, OH 45069, USA

Phone: +15135472272

Opening hours

Sunday: Closed

Monday: 8AM–5:30PM

Tuesday: 8AM–5:30PM

Wednesday: 8AM–5:30PM

Thursday: 8AM–5:30PM

Friday: 8AM–5:30PM

Saturday: Closed

Reviews

Industrial Depot

Apr 1, 2022

This company has questionable practices. Our account was auto-approved and I was later asked to submit additional documentation. After arranging all the requested documents, the inept underwriting department blocked our email and closed the account for no reason. I would not trust or do business with this company. I recommend going with a more trusted processor.

Chef LoveChunks

Mar 11, 2022

I would like to give a big shoutout to Jim Connor at EMS. Four weeks ago he was responsible for getting half of my reserve funds released. I needed my funds right away, Jim came through. This week I needed the remainder of my funds. Jim came through, in 2 days he had the check overnighted. It arrived at my door this morning at 10:10, just like he said it would. Jim has been the GOAT, I truly appreciate his kindness and professionalism. Thank you, Cindy Blackwelder

Ytonna Schmidt

Nov 12, 2021

My sales rep is amazing . Tonna . Everyone I have had a issue she has answered all my calls comes to my business to make sure everything is going good . Good company ..

Thom Stowe

Oct 29, 2021

Pete Wiseman does a great job working with me. He shows his attention to service with clear communication and an attention to timeliness.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you have options for Service-Based Businesses?

Merrell Sheehan | Oct 17, 2020
Electronic Merchant Systems | Oct 17, 2020

Not all businesses have brick-and-mortar locations for POS systems, but you of course still need to process payments. EMS' Virtual Terminal Payment Gateway solutions make email invoicing, recurring payments, and collecting repeat payments simple.

Do I have to sign a contract?

Merrell Sheehan | Oct 17, 2020
Electronic Merchant Systems | Oct 17, 2020

The relationship between you and your Merchant Services Provider should be considered a partnership. While EMS does utilize a Merchant Agreement, we believe that transparency is the key to keeping this partnership healthy. You won’t find any hidden fees or contract clauses when you work with us.

What do I do if I'm having issues with my service or products?

Merrell Sheehan | Oct 17, 2020
Electronic Merchant Systems | Oct 17, 2020

Your Merchant Services Provider should provide you with excellent customer service. The EMS Customer Support team is available 24/7/365 at 800-615-1330 to assist our merchants. Whether you have a question at 3pm or 3am, send us an email or give us a call – we’ll be here!

What exactly is a Merchant Account?

Merrell Sheehan | Oct 17, 2020
Electronic Merchant Systems | Oct 17, 2020

A merchant account is a type of bank account that allows you to accept payments via credit or debit card. It is an agreement between your business, the bank, and a payment processor for the settlement of card transactions.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places