United States Postal Service

Category: Post office

Address: 9760 Franklin Ave, Franklin Park, IL 60131, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: 10AM–2PM

Reviews

Annette Wilson

Aug 9, 2022

Rude, I’m so tired of rude and nasty customer service. I waited in line on 8/9/22 at1:30, just to get a stamped envelope. The lady postal worker was helping someone and the man postal working was continuing to talk to a woman flirting. Talking about her hair being nice etc I though the woman after finishing her last customer would call me up . NOPE she asked the lady who just walked in . I put my items up and when the gentleman finished his flirt then he asked could help me. Not even an apology for the wait. This may fall on death ears but hopefully not. I work in serving others I would not dared given anyone customer service like that. The two stars is because it a clean facility.

Lizbeth Arteaga

Jun 7, 2022

Zero stars !! Extremely rude African American lady. She needs to quit if she hates her job that much. She gave me back my package because it wouldn’t scan; when I was about to leave she decided to enter it manually, which I had no idea that was possible or I would’ve asked her to do that since the beginning. I was going to leave and reprint the label so she can scan it because she was tooo LAZY to enter it herself. No one was in there besides me and she still commented how long her day was going to be. What a joke, places must really be short staff to be hiring people like that.

Kayla Delatre

May 25, 2022

Rudest staff I’ve ever come into contact with! Rather go to Schiller park.

Karina Garcia

Apr 20, 2022

The African American lady the was in front at 1:42 pm on April 20 is extremely rude! Was eating her lunch and on the phone while there were customers! She the second time I deal with her and she just rude as a poor and bad attitude about everything! The guy that usually in front in the mornings he is so helpful and awesome but the lady’s terrible! Need new friendly people or put her in back where she doesn’t interact with people!

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Questions & Answers

I'M ALREADY TIRED THAT IT DOESN'T RESOLVE ANYTHING FROM THE REGULAR MAIL IT'S ALREADY A LONG TIME TO BE WAITING

Henry Moreno | Sep 17, 2022
Daniel H Olvera | Sep 17, 2022

Don't complain by phone Go to your nearest postal office and ask to talk to a delivery supervisor Now, if you live at an apartment building, Is your name on the mailbox? Do you write down your apartment number? Is your mailbox locked?

I placed an order on line, instead of having it come to my home address. Can I just pick it up at the post office?

zoe perry | Oct 18, 2019
John Mathews | Oct 18, 2019

Yes, just give your tracking number

Where my package

Debra Harding | Oct 18, 2019
Tom B | Oct 18, 2019

If you are seriously looking for your package type in your tracking number on the usps website. A blanket statement of "where my package," won't get you anywhere.

Is the post office open today

Pkitrick kelly | Oct 18, 2018
Tom B | Oct 18, 2018

No they are not.

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