Woodcraft of Rochester

James Catino

I visited the store recently to obtain a variety of supplies for upcoming projects. I like to browse around and explore the store for new products. I spent a good deal of time in the hardware isle because most of the bins are empty and I was trying to think of alternate ways to use what was available. The staff seemed at first helpful until I realized they were hovering around to make sure I didn’t steal anything. They didn’t seem to want me to browse around because it made watching me difficult. I don’t like being treated like a thief. I despise thieves. Their approach made me feel very unwelcome. I bought $200.00 dollars of product and would have bought more if I didn’t feel disgusted with how I was treated. From now on I will buy what I need online. This bothers me because I like to support local businesses.

Todd Stanton

My Dad bought a drill press there. When we assembled it we found that every plastic piece covering the belts and electronics was broken during shipping. When he went back in to tell them they said " we are responsible for defects in equipment " and sent him on his way. Amazon sells anything they do so just shop elsewhere.

Timothy Shea

Anything you could think of for wood working including exotic lumber and vaneer selections in the back. Prices very from low, med to high depending on the item but they usually have multiple versions of certain tools to choose from so you can go cheaper. IMO too much space dedicated to custom wooden handles for ball point pens and Festool product. If you got the money for Festool though, they have what you need.

Ed Burns

Knowledgeable and helpful!