UPS Customer Center

Category: Shipping and mailing service

Address: 6104 Nordic Dr, Cedar Falls, IA 50613, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–7:30PM

Tuesday: 9AM–7:30PM

Wednesday: 9AM–7:30PM

Thursday: 9AM–7:30PM

Friday: 9AM–7:30PM

Saturday: Closed

Reviews

Brent Glasener

Aug 28, 2022

Friendly helpful people

Howard Seamon

Jul 16, 2022

I like them better for shipping then the post office

Jenn Bruns

May 20, 2022

Always great service.

Brian Hunemuller

Apr 21, 2022

Quick and painless

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Questions & Answers

I recently had a prepaid package return to Exact Sciences Laboratories (Cologuard). The lady working the desk would not touch the box. I weighted it and she instructed someone else to come and get it. What's up with that?

John Creery | Dec 21, 2021
UPS Customer Center | Dec 21, 2021

Hey there, thank you for reaching out. If you need assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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What is the local telephone number for the nordic drive location? NOT the 800-number!

Becky Goken | Dec 21, 2021
UPS Customer Center | Dec 21, 2021

Hi! Unfortunately there's no a public phone number for the customer centers. Please send us a Private Message on one of our social channels so that we may assist. Ex. Facebook @UPS or Twitter @UPS.

Does frozen food get priority for delivering? Last time it was delivered at 8:00 in the evening and everything was thawed - not a good plan to use C F. USP

Dianne Phelps | Oct 17, 2021
UPS Customer Center | Oct 17, 2021

Hello Dianne, in this case, depending on the service that is selected for the package, our delivery time is typically by the end of the day.

If I’m leaving town In my package is due to deliver the next day can I go to this site and pick up my package if it says it’s there before I leave?

Brandi Altes | Oct 17, 2020
Peter Nelson | Oct 17, 2020

I personally do not know. Pose your Q to them now while you still at your location, pre-trip.

Can I mail from this site

kathy bridgeman | Oct 17, 2020
Mary W | Oct 17, 2020

Yes you can. They have a Customer Service area in the front of the building. It's well marked.

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