Address: 3315 Berrywood Dr Suite 103, Columbia, MO 65201, USA
Phone: +15732408868
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Melissa Gish
Great customer service and reliability. They are the best!!
Lori Galaske
I have been a JS Computek client for years. They are prompt, knowledgeable, trustworthy, and friendly. Great service!
Lacey Gilworth
JSC has been a great high powered tech team for our small business. They have helped our organization identify our biggest risks and they are a phone call away when we have issues.
Libby Lawson
We have worked with JS Computek over the last 20 years. They go above and beyond to provide exceptional service and products for our IT needs. We would highly recommend them!
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We have a highly experienced team, and continuous learning is ingrained in our culture. We have Microsoft, Cisco, Fortinet, Security +, and a variety of other certifications to ensure that we can protect and serve your business.
Our mission is to get your systems up and running as soon as possible, and if we can do that instantly through remote access, that is the best path to your success. If a visit to your office is the best course of action, we have experienced on-site technicians who will come directly to your location and solve your problem, with no hidden fees or gotcha trip charges.
While we have national and regional reach, we are primarily focused on Mid-Missouri.
Our plan is tailored to each client's specific requirements. Please use our investment calculator to get a free estimate of what your investment would be: Smart Business Decision | JS Computek LLC https://www.jscomputek.com/it-services/smart-business-decision/
To ensure that your systems work day in and day out, we use industry-leading automation as well as human-powered "Sanity Check" auditing.
What is measured, we believe, improves, and what is measured and reported on improves exponentially. We provide our clients with real-time metrics that score the most important metrics. Our current call time is 13 minutes, 99 percent of issue tickets are resolved within our four-hour SLA, and our client satisfaction rating is 98 percent.
Our industry-leading Help Desk is staffed with Level 1-3 technicians who can quickly and expertly solve your problems, allowing you and your team to maximize productivity.
We take on the role of your IT department. At a fraction of the cost of building your own IT team, our simple flat rate model includes ALL IT labor as well as an enterprise level security stack.
We have dedicated support and security technicians on call 24 hours a day, seven days a week. We work whenever you need us.
JSC has a security stack that is layered for maximum effectiveness. Training, Monitoring, Preventative Systems, Proven Strategies, and Pro-Active Planned "Sanity Check" Auditing
Our support model is flexible from one to hundreds of people, ensuring that we can help your business succeed regardless of size.
Our average response time is 13 minutes.
Hi Wendy; Great question, we are proud to have a dedicated support Help Desk ready to solve support issues 24/7/365. Thanks; Caleb
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