Deep Rock Water

Category: Bottled water supplier

Address: 2640 California St, Denver, CO 80205, USA

Phone: +18004928377

Opening hours

Sunday: Closed

Monday: 6AM–7PM

Tuesday: 6AM–7PM

Wednesday: 6AM–7PM

Thursday: 6AM–7PM

Friday: 6AM–7PM

Saturday: Closed

Reviews

Nejat Armay

Oct 13, 2022

Rocky Mountain water is a lot cheaper.

Jennie Bjorem

Sep 29, 2022

Terrible! We turned in our water tower because we were moving and they said we didn't. They continued to charge us for water that we didn't receive. They will not close our account and continue to give us late charges and are now threatening credit. I have called and no help. I am just writing a check so we don't go to credit. I would NOT do business with this company. Do yourself a favor and buy a tower on Amazon and get water from the grocery store. Castle Rock, CO.

Mr Lariata

Sep 8, 2022

Had service with Deep Rock water for six years. Billing is always out of whack. I finished with 13 bottles and returned their water machine. They are saying I can only get credit for six. They owe me money. See the image attach below or above or wherever it’s gonna post that was my last transaction that’s what they took away that I returned.

Donna Dienstbach

Sep 6, 2022

By far the most INCOMPETENT group of people I have ever worked with. HORRIBLE company! Customer service is non-existent. You have to call numerous times to get them to do a simple task. If I could give no stars I would, but the system won't allow it. Maybe the only smart thing they have done. Absolutely the worst!

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Questions & Answers

You guys are awful. I've been a customer for years but when I can't reach anyone by phone to place an order because your system does not work properly I'm done! Paid my last bill today and you just lost a 35 year plus customer!!!

Mike McCrory | Oct 18, 2017
Todd Tolson | Oct 18, 2017

Try utilizing a locally family owned bottled water company like "Rocky Mountain Bottled Water" down in the front range or "Rocky Mtn Drinking Water" in the mountain's or western slope. They appreciate your business so much that they'll even give you their personal cell phone number or a local office number for any future off schedule deliver or orders.

Read More

Does Deep Rock have anyone in customer service for existing customers? I have been on hold for 35 minutes now. And no I cannot press 1 for a call back. I work in a busy office and there is no guarantee someone will be able to answer the phone.

Arm Chair May | Jun 19, 2022
Jonna Rasbach | Jun 19, 2022

So sorry to hear this. Have you been helped yet!?

Can I manually refill water bottles here?

Greg H | Oct 17, 2021
Jason Amos | Jul 19, 2022

No but you can swap them out

Is there fluoride in deep rock water?

Kim Velasquez | Oct 18, 2018
William Harrison | Oct 18, 2018

No

What is the cost for just a basic set up

Elaine Deleon | Oct 18, 2018
Jason Amos | Jul 19, 2022

About $30 will get you set up with a hot and cold bottom load dispenser and two bottles of water. Includes cost of refundable bottle deposits

I have 12 old plastic 5 gallon empty bottles. Can I drop them off at your downtown location?

Ken Smith | Oct 18, 2018
Jason Perez | Oct 18, 2018

Yes you can.

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