Candlewood Suites Watertown-Fort Drum

Brashdon Riley

rooms aren’t bad. generally clean; mattress pad had stains wouldn’t replace. if you have Children i would not recommend this place. staff has poor Customer interaction skills. the guy in 419 complained daily. final straw was at 5pm on 6/26 when the lackey on for the hotel told me that if i didn’t keep my children quiet we’d have to leave. he comes back 10 minutes later because creeper in 419 complained again. this time he tells me that if i can’t control my kids he’s calling the police because he doesn’t want to deal with it. for context kids are 5, 18 months. only complaints were made during 10am to 7pm……hotel “quiet hours” are 10pm-7am.

keredith torella

DO NOT Stay at this hotel. Our first room had mold in windows..I asked for another room due to my husband having asthma. Second room windows looked alot better,but this room had a clogged sink and left over facial hair from last guest. Our pillows had stains all over! We had to pay full price for both nights. Also the other guest that were partying outside were loud and smoking pot that I could smell through my windows. Not the best place to stay if you have children for sure! I would rather sleep in my car then stay here again.

CoCo

The comfortable bed was probably the highlight of the room. I was able to sleep well without much of an issue. The tv and internet also helped quite a bit in terms of relaxation.

TanyaML

The hotel was clean and welcoming. Bill at the front desk was friendly and accommodating. Other staff walked around looking a bit unimpressed and not very friendly. No smiles or "hellos". The coffee pot was not working in the Cupboard; however, Bill advised he had plenty at the front desk to be made in the room. The room was nice with a small kitchenette with all the amenities you would need. Overall a nice stay and would recommend.