Address: 85 N 3rd St, Brooklyn, NY 11249, USA
Phone: +17183843235
Sunday: 11AM–7PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
Anna Khitrina
Horrible service.
Jake Stowe
I love this store. Staff are incredibly helpful.
Oak Laokwansathitaya
Samantha at the Williamsburg location is an absolute dream. I called before stopping by and spoke with Samantha over the phone. They were so pleasant and patient with me. When I arrived I was greeted immediately and worked with Samantha to pick out a handful of gifts (which was the original reason I was there) While chatting with Samantha I was inspired to pick up a few of my personal favorites. What was great about Samantha was their friendly and calm attitude, also their incredible knowledge about every product I asked about. Samantha had all the right answers off the top of their head and it made my shopping experience so easy and effortless. I'll definitely be coming back to this location from now on.
Jenny Volden
Amazing first impression! I had been eyeing up a specific product for several months now and finally ventured over to your storefront. Ally was INCREDIBLE! So helpful and knowledgeable, while being kind and patient. Wonderful visit! Will definitely be back again. 🙂
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All stores in the United States are currently open for in-store shopping with limited capacity. An appointment is not required.
To our knowledge there is no risk associated with using any Aesop formulation in the manner we prescribe during pregnancy. Aesop is committed to providing accurate information; however, this information is not intended to replace advice from your qualified medical practitioner. We recommend that you speak with your obstetrician or dermatologist should you have any concerns regarding your particular circumstances.
The ‘best before’ measure of your Aesop product is determined by the time of opening. The jar icon on the side of the label indicates the number of months the product will be at its best once open. For example, 12M equals one year from date of opening, 9M equals nine months from date of opening.
Yes, Aesop formulations are gender-neutral.
Many of the ingredients we use are ‘natural’ by definition, but some are not. Since Aesop’s inception, we have been fascinated with the benefits that plant-based products can have for the skin; however, we also appreciate the remarkable results that science can deliver. Accordingly, we choose to incorporate high-quality, scientifically validated and skin-friendly ingredients in our products to perform specific functions, from a selection of reputable sources.
Aesop has never tested its products or ingredients on animals, does not use animal-derived ingredients such as beeswax, honey or lanolin in its formulations, and has never conducted nor commissioned animal testing for any product. In recognition of this, Aesop is included on PETA's cruelty-free and vegan lists and in August 2020 Aesop received Cruelty Free International Leaping Bunny approval.
Aesop products are vegan. No animal-derived ingredients (such as beeswax, honey or lanolin) are used in Aesop products. We are proud to be Cruelty Free International Leaping Bunny approved and to be included on PETA's cruelty-free.
Complimentary sample bundles are included with all online orders. Our Retail Consultants in-store are pleased to provide samples suited to your needs.
Unfortunately, Aesop stores cannot ship items directly to customers. Orders may be placed at aesop.com, with complimentary shipping.
Orders can be placed at aesop.com, with complimentary shipping. Aesop stores cannot ship items directly to customers.
Yes, our Call and Collect service allows you to place an order over the phone, and finalize payment in person during in-store collection. If someone else will be collecting and finalizing the payment, please inform the store when the initial order is placed over the phone. Aesop is also pleased to offer Click and Collect as a swift and convenient alternative to home delivery. Simply place an order at aesop.com and select your preferred store for pickup. Upon collection, you will need to show your order collection email. Should you wish to nominate someone to collect on your behalf, please forward this email to them.
Yes, our Call and Collect service allows you to place an order over the phone, and finalize payment in person during in-store collection. If someone else will be collecting and finalizing the payment, please inform the store when the initial order is placed over the phone. Aesop is also pleased to offer Click and Collect as a swift and convenient alternative to home delivery. Simply place an order at aesop.com and select your preferred store for pickup. Upon collection, you will need to show your order collection email. Should you wish to nominate someone to collect on your behalf, please forward this email to them.
Should you wish to have your order shipped to another country, please select your shipping destination under location preferences at the bottom right of aesop.com. If your preferred destination not available, we recommend exploring ordering Aesop through approved stockists offering international shipping such as Net-A-Porter or Mankind.
We are pleased to offer complimentary FedEx Ground or USPS Priority service, dependent on delivery address. FedEx Standard Overnight is also complimentary for orders over $175, or $20 for orders under $175.
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