O'Reilly Auto Parts

Doug Barton

We walked in with a blown hydraulic hose, the young man at the counter said go on back, the guy is back there making a hose. He made us a hose, we went back, put it on and went back to business.

Hugh Janus

I needed a lower control arm bushing they spent ten minutes looking on computer then asked me if it was the right bushing I had to find the right one and then they said they don't have it and they can't get it. I went to leave then thought about how it said on the computer the specs about the bushing that I needed so I went back in and asked if they could get me the right bushing based on the specs. It doesn't need to be for any specific vehicle as long as it's the same specs. You'd think that they would know to do something like that so then they looked up bushings with the same specs cost me twenty dollars for one bushing that I could pick up in a week. After paying and leaving I realized I could get way better deal online which after looking I can get the whole set of bushings online for the price of one from O'Reilly so I turned around and went back and they said that they could return me the price of the bushing which was only $8 but the other $12 was non-refundable because it was for shipping the bushing. Like they really can't cancel the order after only 10 minutes? The store is scandals. Way overpriced and don't know what they're doing. Very unhelpful.

Cherie Bryant

O'Reillys in Vinita Oklahoma is the only auto parts store I patronize! Their employees go above & beyond to help you out! Today one of their employees switched out my windshield wiper blade in less than a minute! A task that had previously taken me over 30 minutes JUST trying to get the old wiper off! Don't judge....I'm a lady a 1st time DIY LOL Highly recommend!!

Motivated Individual

I threw a belt on the toll road and was forced to stop at this location. The staff was unbelievably helpful. They went out of their way to find me a belt that would fit the vehicle even though it was not listed in their computer and it was closing time. I can't tell you how much relief and happiness they gave me. This allowed me to make my business meeting the next morning which I would have otherwise had to cancel. They stayed past closing time to make sure I was okay. If I owned this corporation, I would be proud of this store and put it forward as a shining example of how helpful and productive a store can be. I attempted to tip them for their extra efforts but they refused any additional money. This store is a shining star.