Address: 3718 N Southport Ave, Chicago, IL 60613, USA
Phone: +17737473232
Sunday: 10AM–6PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–5PM
Daniel Stachler
This company is the biggest scam, every other appt. is canceled or the massage therapist quits. Just awful customer service and overall company
AJ
The communication at this location is very poor. I booked an appointment for a massage a month and a half ago. They texted me the day before the appointment to confirm I was still coming. I responded with 'yes'. Then a few hours later I get another text saying they have to cancel my appointment because the massage therapist is no longer available? When I call them they say they can't give me another appointment until OCTOBER. The front desk girl said she would call another location to see if they have any upcoming appointments. They did but I could only book it for 90 minutes when I wanted to only have a 60 minute massage. So, they want me to pay more money for a problem that wasn't even my fault? I would just take your money elsewhere. Service is always better at places that aren't a franchise. The employee I was supposed to be receiving a massage from, her name is Victoria, she is clearly irresponsible with her schedule.
Roberto Bell
This place still tops my list as far as quality of massage and awesome atmosphere. The warm water foot massager was great and their massages had unique traits that felt nothing less than stellar. Highly recommend this place.
Plash
They have set my appointments with different massage therapists and they do a good work but one of the staff members who sits at the front (Maybe in his 20s, white) talks in a condescending way. The first time I thought that maybe it's just me but he did it again. He does answer your questions and inquiries but makes you feel bad for asking it. Maybe he is like that with others too and not just because I am brown but he needs to reduce the attitude. I am still nice to him but not every customer will be. But all the massage therapists I had were good.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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