Walter E. Smithe Furniture & Design

Jeanne Fields

Never felt so unwelcome. Needed a rug and coffee table. I guess it wasn't a big enough sale. Old orchard has better staff. Kate did my whole living room beautifully.

Kym D

Nicki is amazing. She is so bubbly and very helpful she was a pleasure to work with. However the prices in this place are just ridiculous.

Bill Chapin (Jazz Pianist/Teacher)

We have now been enjoying our new couches, pillows, area rug, and coffee and end tables for the past three months; and we could not be happier. Jessica, a Smithe designer, visited our home and then guided us as we looked at and selected everything from their beautiful showroom. The delivery people arrived with a diagram and placed everything perfectly. We had some questions about the rug, and Smithe sent an expert who answered our questions and offered helpful ongoing care suggestions. It is the first time we have ever furnished a room with such beautiful, high quality, and coordinated furniture; and we are grateful for all of the help Smithe provided.

Mindy Brill

Awful experience with Judy Carranoza in Client Services. If you have any issues with an order, I suggest you ask to speak with someone other than Judy, unless you enjoy being cut off mid-sentence when trying to ask a question and being spoken to like you're a 5-year old. She was so rude to me that I asked if I could speak to someone else, to which she replied, "I'm the top, there is no one else." And, when I asked her last name, she refused to give it to me. Is this the type of experience that Walter E. Smithe wishes for their customers to have with their Client Services Department? There are plenty of furniture stores and after this experience, I will not be returning to Smithe.