The Cheesecake Factory

Category: Restaurant in Skokie, Illinois

Address: 4999 Old Orchard Shopping Center Space H20, Skokie, IL 60077, USA

Phone: +18473298077

Opening hours

Sunday: 10AM–10PM

Monday: 11:30AM–10PM

Tuesday: 11:30AM–10PM

Wednesday: 11:30AM–10PM

Thursday: 11:30AM–10PM

Friday: 11:30AM–11PM

Saturday: 11:30AM–11PM

Reviews

Boris Martinez Marrugo

Oct 13, 2022

Excellent place. Great tasting food, very good service. You can't miss ordering a Cheesecake...

Justin Bauer

Oct 11, 2022

Came here after Six flags around 8:30 on a Sunday night. Wasn’t too packed so got in immediately. The server was very sweet and she did her best. I am a big fan of Vodka pasta and after hearing Cheesecake added it to their menu i HAD to come try it. I was sadly disappointed. It was VERY spicy. I love some spice, but it was to the point where i needed to chug water after every bite, and i’m not usually the one to need any water. It had a good flavor, but it was more of a spicy tomato sauce than a creamy thicker lighter sauce. Maybe he was not made correctly but I don’t recommend.

Jd Newman

Oct 11, 2022

Fantastic experience all around.

Nick H

Oct 5, 2022

Very unprofessional, starting from the waitress attitude, the quality of the food, mistakes in the order, and end up with the reaction of the manager. We went to this location to celebrate my wife’s birthday with the kids and others over the weekend. We ordered Hamburgers medium cook, the waitress was not friendly and does not want to answer any question. Later on I asked for another drink and it took her 20 mins to get it, as the order took about 45 mIns or more to come. We also asked for additional basket of bread because we were 6 adults, and she told us, they are short of bread, but in couple mins she came back and brought the basket of the bread !! When the Hamburgers came, they were in consistent, mine was burned, my son got rare, and my mom’s one was missing the cheese. When we told the waitress, she didn’t apologize, all what she said, let me take it back, at this point I was upset because I don’t want to wait another 45 mins. She left the table, and the manager came, asking what is the issue. I told him the issue and the bad service, his responded that they are busy and they have over 500 people. It looks like the employees are thinking because they are working in a popular restaurant they can use this as excuses that they are busy and they can be rude to customers. Having my own company and serving hundreds of customers in the health care and other fields, I think the upper management in the company needs to restore a better culture focusing on a friendly service and a higher food quality.

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Questions & Answers

do you take reservations/

Patricia Adelberg | Oct 18, 2018
The Learning Garden | Nov 21, 2021

Can I make reservations

Is this wheelchair accessible?

John Hudson | Feb 19, 2022
Shalan TwoCents | Feb 19, 2022

Yes. This place is wheelchair accessible

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Can we dine in ?

The Cheesecake Factory | Oct 17, 2021
Jacob Wesley | Oct 17, 2021

Yes

Do you have a patio?

wally tagarao | Oct 17, 2020
Stephanie Hall | Oct 17, 2020

No

Is The Cheesecake Factory vegan friendly?

Debbie Fliehman | Oct 18, 2019
Hollis Axelrod | Oct 18, 2019

Great menu for all dietary issues

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do they have waitresses

G G | Oct 18, 2019
T Rowe.23 | Oct 18, 2019

Yes it is a traditional sit down restaurant

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What are the best cheesecake @ the Cheesecake Factory?

Arhum Raja | Oct 18, 2019
Michael Lipkin | Oct 18, 2019

Their quality cheese cake is excellent... Depending on your personal preference. It will not fail to satisfy that particular craving. I always go for either peanut butter or Oreo

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What time does it close today

Minh Bien | Oct 18, 2018
Jeffrey | Oct 18, 2018

I think it closes at 10pm.

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