87 dollars to remove my cans at end of service. No option to return myself? This is criminal! Who charges almost 3 months of service to collect 2 cans?
Amy Marko
Oct 10, 2022
My elderly handicapped homebound mother had door service from Republic Waste living in Wood River. Moved her to a retirement mobile home park in Alton & had to call repetitively to get same service set up, took 2 months & finally caught driver himself at the street to remedy. Republic buys out Sanders & now mom's trash hasn't been picked up for (2) weeks - have called Republic & sat on hold TWICE for over 20 minutes each & never get a LIVE person. Customer service is useless :(
Jacki Knowles
Oct 5, 2022
We constantly have issues with our bins being knocked over and left in the street or trash being left all over the road. Today I witnessed them knock over our bin after emptying it and then they proceeded to drag it along with their truck. Trying to contact anyone at the office is a joke. Poor service and totally unprofessional. I wish Glen Carbon had other options for services.
Awesome Ness
Oct 5, 2022
We’ve had service at our new address for over a month now and have had one actual trash pick up done correctly. I’ve called 4 times to have the previous owners recycling can removed. Instead they’ve taken our trash can and not returned nor picked up the recycle bin or actually picked up our trash! Received one pick up and already owe them $92 when they can’t do their jobs correctly! Definitely looking into service else where!
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Questions & Answers
Does any one know if they have hours available for the public to take a load of stuff to the dump, and if so, the cost? I just sat on hold for 20 mins trying to get answers, nobody picked up the line.
Jenn Schaaf | Aug 18, 2022
jeff Jennings | Aug 18, 2022
6:00 a.m. to 4:00 p.m.. based on tonnage. I think there is a minimum not sure
How can I get a new curbside container for normal trash.
The lid and broken off and the wheels are broken/loose.
Brian Chapman | Jun 19, 2022
dan kruschik | Jul 19, 2022
Call customer service.
My usual trash pick up is Wednesday in Maryville! Will it be delayed until Thursday this week because of Memorial Day holiday on Monday?
Joan McGovern | Jun 19, 2022
joe hensley | Jun 19, 2022
Yes it will be 1 day behind due to holiday.
Will our usual trash pickup tomorrow in Maryville be delayed for one day because Monday was a holiday?
Joan McGovern | Jun 19, 2022
Eugene Edmonds | Jun 19, 2022
It probably depends. My usual day is Tuesday morning, so I sat the trash out because the neighbors did too and they still picked up on Tuesday.
I live at Keystone Place Senior Community in O'Fallon, IL. We just started a recycling program (at the resident's request). The handout received didn't mention glass but the recycling container has glass as acceptable. Glass or not?
Frances Maxine Benson | Oct 17, 2021
Joe Robinson | Oct 17, 2021
Yes glass is recyclable ♻️
Does anyone know details of Roxana landfill?
Kim Dick | Oct 17, 2020
Michael Richardson | Oct 17, 2020
What are you looking for?
I'm moving and need a dumpster do u all provide service for that?
Kelly Northcutt | Oct 17, 2020
Justin Tomlinson | Oct 17, 2020
Yes they do
i was called this week telling me the trash would not be picked up because of the weaher, and to put extra trash beside thrash can... just now the trash truck came by stopped and i did not have my trash container out .....do you people not talk to
Lois Opel | Oct 17, 2020
Angela Campbell | Oct 17, 2020
Ok we are professional drivers and those tht are familiar with our services know tht if u arent out when we come by the first time because of the bad weather,we are instructed to come back the next day or before the week is out to make sure you are seviced
I have a couch and love seat that needs removed. They say to call to schedule on next pick up. I had call six times on one day and was put on hold for 8minutes each time. How do I get an answer?
Lydia Apponey | Oct 18, 2019
KAREN CURRIER | Oct 17, 2021
I have an upholstered chair for pick up -- was on hold for 30i minutes yesterday. How I schedule this??
Thanks,
Karen