Mountain Run Apartment Homes

Kassidy Stone

I’m very glad my partner made me hold off on writing a review for this place until we had fully moved out. If you talked to me in July I would’ve told you this place is terrible, but the new management did ABSOLUTELY EVERYTHING in their power to make the previous managements wrongs right. We lived here for a year and had multiple issues from the get-go. I won’t delve into them because even though the new management had nothing to do with it, they made sure we were taken care of when we moved. I truly do have high hopes for this place, and have full confidence that the new management will make it a great place to live.

Sky Jean

Worst apartments I’ve ever lived in. We moved in almost two years ago, we’ve had problems with our sinks and doors since we moved in. We’ve put it multiple maintenance requests, no one ever helps. They’ve towed our car twice while we’ve had the stickers and it was valid parking. When I called about the cars being towed they basically laughed in our face and said “too bad” . One of the people from the office called and asked if we were going to renew our lease in April and we said yes (only because we can’t afford to move) he never sent over the renewal ? Then two days ago … so 5 months after he said he would send the renewal someone else called us from the apartments saying that our apartment has been “up for grabs” for 2 months and that they were having someone move in to our apartment the next day. When we told her that we never received the renewal she tried to make it seem like it was our fault ? How do you have someone paying for rent but not notice that the apartment has been up for grabs and someone was supposed to move in the next day? They also throw away laundry randomly ? Awful awful place to live ! Extremely filthy, there is trash laying around outside that has been there since we moved in.

Amy Kay

This used to be a great place couldn’t ask for better management, maintenance great place to live. Honestly it has drastically changed as management has changed. New manager jade never respond and couldn’t care less. The delay and lack of the maintenance now is ridiculous

Jane Chavez

Good place to live but management is literally unreachable 99% of the time. They have never picked up any of my calls and no one is ever in the office during hours it’s supposed to be open. I have legitimate questions that need answers, and even some lost mail that I just can’t find any way get any help with. Super unprofessional.