Wells Fargo Bank

Bri Perry

There are 3 branches around me and I will always make time to come to this one specifically. This location and the employees are absolutly amazing! I have dealt with alot of health issues over the last few Years and a major surgery recently. Which has all heavily impacted my financial situation. I always feel supported, taken care of and hopeful with this branch that things will continue to get better as I always walk away with more knowledge and so many options. I love this bank!

Savanna Deal

We have regular checking and savings account at Wells Fargo which has been fine, on par with other major banks I’ve used. However, for anyone considering a mortgage, I cannot recommend their mortgage consultant Matt Denning enough. He is incredibly knowledgeable, friendly, and professional. From our first meeting, I knew we had made the right choice. We were completely new to the home buying process and by the end of these past few months, I feel like an expert. I asked an embarrassing number of questions and on the rare occasion when he didn’t already know the answer, he found it for me. Matt even took the time to go through my loan details line by line the night before closing because I was feeling nervous. We will continue to use Matt as long as he’ll let us!! Thanks Matt!!

Roxann Beauregard

Wells Fargo promised on August 18 to provide a Medallion Signature Guarantee to our family 60 days later. They did not inform us the service was retired on 9/24. They did not keep their 'contract' with us. They are not being accountable to "satisfying all of our customer's financial needs" as it states on their corporate website.

Kim Bell

August 18 we opened an account for my deceased father's trust so we could obtain a Medallion Signature Guarantee. My father had his personal accounts at Wells for over 60 years. However, Wells Fargo required the trust account be opened for a minimum of 60 days. On October 8, we called to set up an appointment for the 18th to obtain the Medallion Signature. We were told they discontinued the service two weeks ago and can no longer help us. We expressed our extreme disappointment and frustrations that Wells didn't call us two weeks ago. We asked the customer service representative to make an exception, since it is extremely difficult to find a bank to provide this service if you don't already have a banking relationship. My dad did all his banking at Wells. So now where do we go? We understand the Wells branches destroyed their stamps, but their investment division have the stamps. However, they won't make an exception and told us to file a complaint. The result is, we cannot have our Father's annuity (which is through a different institution) released to his 17 beneficiaries without this Medallion Signature. Thus the reason for this one star review.. CAUTION. Don't bank at just one bank. If the bank changes their service, and doesn't inform you until you call, you might have challenges that can be hard to resolve and you bank won't care they caused this problem.