JigaWatt Cycles

Andrew Townsend

We wanted two ebikes and did a bit of research on conversions because we didn't want to buy and store NEW bikes when we already have bikes we love. We found JiggaWatt Cycles and talked with them about the conversion and they said they could do it. Ultimately, we're very satisfied with the newfound capabilities and range of our ebikes. However there were a few things that were very unsatisfactory. - When we first discussed and dropped our bikes off we were told that they'd be done in one to one and a half weeks. After one and a half weeks we called to see if they were done and were told "a few more days". We did not receive our bikes back until four full weeks had passed. When we got them we were told they were short staffed, but it would have been nice to know that earlier. That's a full Summer month without our bikes that we use regularly. - One of our bikes came back and began to swell up around the valve. This is indicative of an incorrectly installed tube. I fixed that on my own as soon as I got home, but found that it was slowly losing air. I still had only ridden it in the JiggaWatt parking lot. Upon closer examination it was clear that the valve stem had been cracked at the seam, so I had to get a new tube. Final Score: I give them four stars because the conversion part and the electric products are fantastic. We're very satisfied. However we're super bummed that it took four weeks to get them back and that a bike had something wrong with it due to poor installation.

Aisling Wright

I asked them if they could use one of their batteries to test an ebike I got from a classifieds listing. The bike was not sold with a battery so I wanted to verify that the electronics were working before buying one. They helped me load and unload the bike from my car trunk, tested the system, and answered my questions thoroughly. At the end they let me know that if anything goes wrong or stops working they would be happy to try and fix it. They went above and beyond and I appreciate it!

Beverly Allred

You will not find more integrity or better customer service anywhere!

Casey M

They were super helpful when I chatted with them. They helped me plan out my build. I'm planning on trying to build it myself and was surprised to find out if I screw anything up they are happy to fix it for me. I thought they may be like many shops that only work on their kits that they sell, but that wasn't the case. The guy I talked to was excited to help me through the process and was very knowledgeable.