Address: 180 N Genesee St, Utica, NY 13501, USA
Phone: +13157329350
Sunday: 6AM–12AM
Monday: 6AM–12AM
Tuesday: 6AM–12AM
Wednesday: 6AM–12AM
Thursday: 6AM–12AM
Friday: 6AM–12AM
Saturday: 6AM–12AM
Steven Pilenza
This was a negative experience. Service was below standard. There was one couple seated and eating.We stood for almost 10 minutes waiting to be seated. Finally, from across the dining area, I gestured to the server to get her attention. As she turned towards my direction our eyes met and I proceeded to speak only loud enough so she could hear me say, " I'm just going to go ahead and seat the two of us. With a nod and verbal reply of, "That's fine honeys." Wasn't too long of a wait for menus to be brought and our beverage orders to be taken. Server was cordial. I made reference to a sign posted on front glass entry door. It was explaining that due to shortages that all items may not be available. So my question of course was what don't you have? We were informed that as far as our server was concerned they had everything. However, oddly enough, when I began to order a salad I was informed by my server, that the lettuce was so bad that she would not allow it on the line to be served. So much for having everything. Shut down right off the rip on the funky lettuce 🥬. We placed our order. My boneless buffalo chicken wings were overcooked, soggy fries, ordered an orange juice never received it, and was charged for it. Our bill seemed too high for so little. So yes, poor value. I still tipped around 15% and paid for the orange juice I did not get. The bright side to this was the robotic server they have that actually brings your order to the table.
Mrs D4life
Our waiter was named Nathaniel S and he was absolutely phenomenal! So friendly, attentive and a great sense of humor. He, my husband and I got quite a good laugh when the robot assistant rolled up along side me to give us our food🤣🤣🤣. We will definitely be back to see him again! Great job! The food and prices were great, as always
Wendy G
The services was great but not all the selection from the menu was available. Like salmon no corn etc.. No reservations need it. Just walk in
der lit
Was charged for something that was going to be free because the previous order was missing items. The new order was missing items as well. Never ordering from here again. Good job on the rep that was going to have the manager call me back.
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The peanut butter pie is great
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