Liberty First Credit Union

Tanya Ramirez

Have always led me in the best direction with my financial decisions. Home buying, auto. Personal.

washburn182

Always check your account regularly, they will steal your money through the back door. I opened an account at this bank for deposit only. I had money transferred to my account every month. I trusted them, so I never checked my account. They were sneaking in and taking money out unbeknownst to me. When I found out and questioned them, first they told me I had signed up for bill pay in the past. I never did. I asked them for proof, they couldn't come with it. Then--- wait for it---they couldn't refund my money because I should have known they were stealing the money, by checking my transactions, and should have asked for the refund sooner

Becky Dailey

If I could give less than 1 star I would. This is the most anti-customer service bank I have ever worked with. Hope you like waiting - sat on hold for over 20 minutes before I even got to speak to someone. I have spoke with several of my friends and have not heard one good thing about banking here. If you value your money and good customer service - bank somewhere else!

Ryan Osborn

I've banked with Liberty First back when it was still Burlington Northern. Over the years it just seemed like the customer service is lacking. You do not feel like they care. They got so big and cooperate the small people don't matter anymore. I'm switching due to the fact they have no branches in West Lincoln, and their online bill pay system is so confusing. Just looking for a change.