Harrison Truck Center

Category: Truck dealer

Address: 3601 Adventureland Dr, Altoona, IA 50009, USA

Opening hours

Sunday: Closed

Monday: 7AM–10PM

Tuesday: 7AM–10PM

Wednesday: 7AM–10PM

Thursday: 7AM–10PM

Friday: 7AM–10PM

Saturday: 7AM–3:30PM

Reviews

Mark Weld

Aug 6, 2022

Good people..very professional

Burak Duzgit

Jun 27, 2022

The worst Shop i ve ever been & Stay Away…!!! My DEF light started to blink so i got towed here due to speed governed down to 5mph (Tow:1012$) (on Tuesday) Shop updated the software, replaced a bolt and did a regen. They charged 750$ and told me it was fixed. (On Wednesday) After leaving the shop, same problem repeated itself after 236miles. Came back to the shop (Thursday) and they said: “We think its the outer Nox sensor so we ordered it. And it will be here tmrw” Next day (Friday) i went back to the shop and learned that they did not order the part.!!! They said: “ ohh idk why they said the part was ordered but nope it was not so it will be tmrw which is Sat” Part came late and they closed at 15:30 so since they were closed on Sundays than we wait again… Today is Monday and service guy called and told me that Nox sensor arrived but now they forgot to order the Nox sensor Connector.! I thought he was joking for a second but nope! They really did it and now i have to wait till tmrw… I literally spent 1 whole week for them to even order a simple part! They cant even order a part god sake! Btw they were gonna change only one of the sensors even tho they usually have to change both at the same time so i told them to go ahead and change the other one which they already had in stock. This place is just pure horror and disaster.! If you have lots of time and money to waste than this is the best place for you.! I called and emailed aprx 8 different departments at Freightliner HQs to file formal complaints about this location. This management needs to be wiped clean and rehired all again with some decent workers asap.!

Almaz B

Feb 24, 2022

On the phone I was told they have the part I need, but when I came they say they don’t.

Jonathan Byrd

Feb 2, 2022

Really appreciate you guys allowing me to undeck after hours. I make sure I leave the area in better condition than I found it. See you soon. Order more trucks!

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Questions & Answers

Does this place have the software to ungovern freightliner Cascadia's?

Glentravious Olds | Aug 17, 2022
Mr. Van | Aug 17, 2022

They have most everything for Freight-liner.

Do you accept ProTrek for diesel motor home a/c repair? Glenn Ratcliff

Donna Ratcliff | Oct 17, 2018
Donna Ratcliff | Oct 17, 2018

They told us we had to contact them to get authorized. Then they contact the repair facility to go over the repairs and pricing. We paid the $200 deductible directly. We just wanted to see if you had worked with ProTrek.

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