Address: 3601 Adventureland Dr, Altoona, IA 50009, USA
Sunday: Closed
Monday: 7AM–10PM
Tuesday: 7AM–10PM
Wednesday: 7AM–10PM
Thursday: 7AM–10PM
Friday: 7AM–10PM
Saturday: 7AM–3:30PM
Mark Weld
Good people..very professional
Burak Duzgit
The worst Shop i ve ever been & Stay Away…!!! My DEF light started to blink so i got towed here due to speed governed down to 5mph (Tow:1012$) (on Tuesday) Shop updated the software, replaced a bolt and did a regen. They charged 750$ and told me it was fixed. (On Wednesday) After leaving the shop, same problem repeated itself after 236miles. Came back to the shop (Thursday) and they said: “We think its the outer Nox sensor so we ordered it. And it will be here tmrw” Next day (Friday) i went back to the shop and learned that they did not order the part.!!! They said: “ ohh idk why they said the part was ordered but nope it was not so it will be tmrw which is Sat” Part came late and they closed at 15:30 so since they were closed on Sundays than we wait again… Today is Monday and service guy called and told me that Nox sensor arrived but now they forgot to order the Nox sensor Connector.! I thought he was joking for a second but nope! They really did it and now i have to wait till tmrw… I literally spent 1 whole week for them to even order a simple part! They cant even order a part god sake! Btw they were gonna change only one of the sensors even tho they usually have to change both at the same time so i told them to go ahead and change the other one which they already had in stock. This place is just pure horror and disaster.! If you have lots of time and money to waste than this is the best place for you.! I called and emailed aprx 8 different departments at Freightliner HQs to file formal complaints about this location. This management needs to be wiped clean and rehired all again with some decent workers asap.!
Almaz B
On the phone I was told they have the part I need, but when I came they say they don’t.
Jonathan Byrd
Really appreciate you guys allowing me to undeck after hours. I make sure I leave the area in better condition than I found it. See you soon. Order more trucks!
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They have most everything for Freight-liner.
They told us we had to contact them to get authorized. Then they contact the repair facility to go over the repairs and pricing. We paid the $200 deductible directly. We just wanted to see if you had worked with ProTrek.
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