Gatto's Tires & Auto Service - Melbourne | Hibiscus Blvd.

Bob Happ

I made an appointment for a 10:00am tire rotation. I arrived and checked in on time for my appointment. They weren’t ready and had me wait in the lobby area for approximately 55 minutes before I finally got fed up, asked for keys and left. What’s the point of making an appointment if you cannot depend on people to honor the scheduled time. I would shop elsewhere.

CVPUB

They correctly diagnosed the problem, bad ignition coil #1 on 6cyl GMC Envoy. Then we were told over $800 to fix. I checked around and that is more than twice the highest quoted price. For blazer/envoy expect $200-$300. I might have paid upto $400 to fix, but the quote of over $800 is outrageous to replace a $60-$90 part that is right on top the engine and only requires a 10mm wrench, remove breather and less than 15min to change. Yes we paid the $85+5.95 for shop supplies (computer diag?)for diagnostic, which is reasonable if a little high then paid $200 to have it towed it somewhere else to be fixed for under $300. Ridiculous. Years ago they use to be ok for repair costs, maybe their tire work is reasonable but for simple repairs I suggest you price check them. Either we got the wrong estimate wrong, or the person behind the counter giving estimate was incompetent or worse gouging. Sorry but I cannot recommend your business anymore.

Sue Helms

Took care of my car right away. Very busy shop but well run. Gave me estimate right away, started on my tire purchase. Then asked for an oil change. Got a price, told them I was trying to keep the repairs under a certain dollar figure, I would have to wait on the oil change. My car takes total synthetic so it's more expensive. The very nice man at the desk quietly looked for a coupon and I decided to do it. Done quickly. I was out of there in 90 minutes max. Nice people to do business with.

Victor Rodriguez

Collins helped me tighten up my lug nuts I really appreciate he's help was wondering