Address: 1906 Columbia Ave, Franklin, TN 37064, USA
Phone: +16157907216
Sunday: Closed
Monday: 7AM–5PM
Tuesday: 7AM–5PM
Wednesday: 7AM–5PM
Thursday: 7AM–5PM
Friday: 7AM–5PM
Saturday: Closed
John Worth
I’m happy to give this review to the fine folks at Crutchers. I only have one vehicle and they were able to expedite the parts needed for the repair and got the job done well ahead of schedule. Everyone I dealt with there was pleasant, professional, and they really did a great job. I can’t say enough how happy I am with their service and if I could give them 6 stars I would. I’m happy to recommend them, you will not be disappointed. Thanks again for all the hard work and getting my truck back up and running!!
Jason Burrage
I am more than satisfied with Crutcher’s. My truck broke down and really through my day off track. I called Jamie Crutcher and he told me to tow it in. I was worried that I would not find a rental car and he told me he had a loaner car available while the repairs were being done. That in itself was a huge help and greatly appreciated. I later got a full diagnostic and the repairs were far less than I would’ve expected. They put me ahead in their already packed schedule and had my vehicle repaired in two days! Jamie was very thorough with the entire process and really helped me through a stressful situation. I have already told three of my customers about them and will continue to do so. Great customer service goes along way with me and I am truly grateful. Thank you Jamie and your team!!
Austin Manning
I wish I could give this business 10 stars because they absolutely deserve it! Hands down the best place to take your truck/car for repairs & maintenance. I drive 40 minutes to have them work on my truck because they are the only place I trust to repair my truck and repair it right the first time. The work they do is top notch and the people there are the nicest you will ever encounter. I also want to give a huge shoutout to Hayden (he was my rep while my truck was being fixed). He squeezed me in without an appointment (they were booked up for the next 2 weeks) and was In constant communication with me throughout the process. He even knocked off the charge for my tire rotation which wasn't even necessary as they had already saved me a few hundred dollars with their competitive prices and warranty. Safe to say, I am a customer for life. Thank you Crutcher's!!
Daniel Alexander
They are super nice and very helpful. Was very happy with their honesty and ability to Diagnose the problem.. I was only disappointed that they Did not have the expertise to fix my piston rings So I had to go elsewhere for that
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Not ourselves, if it were here for other work we could get it done for you. All body or repair shops I am aware of use third party windshield replacement companies that come on-site, you can do the same thing and they will come directly to you.
Thank you for the question, we first do a free alignment check and inspection to see if you need an alignment, and if so, are there any parts worn out that would need to be replaced or rust issues to deal with first. We do this so you know what to expect before you spend any money. If everything checks out, our standard alignment is currently $84.99.
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