Bob Grone - State Farm Insurance Agent

Category: Insurance agency in Creve Coeur, Missouri

Address: 11500 Olive Blvd STE 100, Creve Coeur, MO 63141, USA

Phone: +13144326676

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Jessie Hough

Aug 3, 2022

We had home owners insurance through this office for 9 years. The rates kept going up so when we purchased a new home a few months ago, we switched to a different insurance company. Our mortgage company prepaid our insurance premium for the whole year prior to the sale of our home. We’ve called multiple times about getting a refund for insurance premium (over $2k) and keep getting the run around. A few weeks ago, they assured me I’d be refunded in a few days. Today, when my husband called they said they sent the money back to our mortgage company. Very frustrated with their lack of customer service and thankful we are no longer doing business with them.

th02051986

Apr 19, 2022

Mr Grone helped me when I couldn't get ahold of my own insurance agent. He went above and beyond for me and was a huge help. Many thanks for your help

Andrew Moore

Mar 13, 2021

Took months for State Farm to transfer my policy from out of state, and then they didn't get it done until AFTER my old policy expired which they said they couldn't just renew since it was out of state. When they finally transferred it my premium went up $30 dollars a month with no explanation. Then when I tried to cancel my policy they won't respond to my messages. Can't get anything done here. Although that seems to be a problem of State Farm as a whole.

Elsie Penfield

Aug 27, 2019

One of the best.

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Questions & Answers

What factors influence car insurance rates?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What can I do on the State Farm mobile app?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

State Farm accepts most major credit and debit cards.

Does my homeowners insurance cover detached structures on my property?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

How do I download the State Farm mobile app?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What coverage is provided under homeowners policy?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

What if I have more than four vehicles or four drivers in my household?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

How much insurance coverage should I have on my home?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

What if I have a vehicle that's not listed on the Vehicle Type section?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Bob Grone - State Farm Insurance Agent | Jul 18, 2022
Bob Grone - State Farm Insurance Agent | Jul 18, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

How can I pay for my insurance if I decide to purchase it online today?

Bob Grone - State Farm Insurance Agent | Oct 16, 2021
Bob Grone - State Farm Insurance Agent | Oct 16, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Bob Grone - State Farm Insurance Agent | Oct 16, 2021
Bob Grone - State Farm Insurance Agent | Oct 16, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Bob Grone - State Farm Insurance Agent | Oct 16, 2021
Bob Grone - State Farm Insurance Agent | Oct 16, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Bob Grone - State Farm Insurance Agent | Oct 16, 2021
Bob Grone - State Farm Insurance Agent | Oct 16, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Bob Grone - State Farm Insurance Agent | Oct 16, 2021
Bob Grone - State Farm Insurance Agent | Oct 16, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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