Flow Acura of Wilmington

Category: Acura dealer

Address: 4952 New Centre Dr, Wilmington, NC 28403, USA

Phone: +19102187070

Opening hours

Sunday: Closed

Monday: 9:30AM–6PM

Tuesday: 9:30AM–6PM

Wednesday: 9:30AM–6PM

Thursday: 9:30AM–6PM

Friday: 9:30AM–6PM

Saturday: 9:30AM–6PM

Reviews

phil cubitt

Oct 10, 2022

Under an extended warranty, I was told to have my vehicle towed to Flow Acura. I did. I paid for the tow. I was given bad information by the service manager about the reimbursement. He got the info from the Acura rep. They are wrong. I’ve been bounced around and lied to for four months and still have no idea when I’ll get my money. This seems like a problem with their whole system.

Wendy Knott

Oct 10, 2022

Buying a car is something I have put off for some time. However, I just purchased my Acura RDX from Flow with the assistance of Gillian and it was such a pleasant experience! From start to finish, we were greeted with a smile and received top notch service. Gillian was very knowledgeable about the vehicle and went over all the functions so thoroughly and set up everything for me before we left. Dave in the finance department was very patient, answering all my questions of various options to choose from. No one was pushy or arrogant and we are very pleased with our purchase. I would definitely recommend them.

Kris

Oct 8, 2022

I would definitely buy a car here again. Low stress environment and everyone was competent. I worked with Gillian and she in particular was likeable and easy to work with. Overall positive experience!

Cathy Cox

Oct 3, 2022

Love my new white Acura, especially the espresso color interior. Absolutely enjoyed working with Gillian. She was kind, knowledgeable and fun to work with.

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Questions & Answers

Do you have a shuttle service?

Flow Acura of Wilmington | Dec 20, 2021
Flow Acura of Wilmington | Dec 20, 2021

Yes we do! If you need a local ride, we can help you out.

Do you have a waiting area with WiFi?

Flow Acura of Wilmington | Dec 20, 2021
Flow Acura of Wilmington | Dec 20, 2021

Yes we do! Make yourself at home and enjoy our complimentary snacks and drinks as well.

How do I schedule a service appointment?

Flow Acura of Wilmington | Dec 20, 2021
Flow Acura of Wilmington | Dec 20, 2021

Simply visit our website service tab and fill out a service request with our online service scheduler. Then, we’ll see you soon!

Can I send in a credit application before visiting?

Flow Acura of Wilmington | Dec 20, 2021
Flow Acura of Wilmington | Dec 20, 2021

Yes we offer an online credit application inside our website. Simply see the “finance” tab and we can work on getting you pre-approved to save some time in the showroom.

Are used cars covered by the factory warranty?

Flow Acura of Wilmington | Dec 20, 2021
Flow Acura of Wilmington | Dec 20, 2021

In many cases, there is remaining factory warranty balances on our pre-owned inventory. Ask us or see our dealership for a specific answer based on a vehicle in-stock. We have access to the “In Service” date that kicks off a warranty timeline and can also give you great detail on additional coverages that we offer and back.

What is the difference between used and Certified Pre-Owned?

Flow Acura of Wilmington | Dec 20, 2021
Flow Acura of Wilmington | Dec 20, 2021

Certified Pre-Owned vehicles are vehicles that the Manufacturer backs with a built in warranty and standardized process for repairs that only that dealership can offer. See our Certified Pre-Owned page to get a full list of benefits.

Do you deal with out of state buyers?

Flow Acura of Wilmington | Dec 20, 2021
Flow Acura of Wilmington | Dec 20, 2021

Yes! Much of our business is from great distances due to great pricing and inventory and we are very good at distance deals, helping customers with shipping etc.

Do I need to make an appointment for a test drive?

Flow Acura of Wilmington | Dec 20, 2021
Flow Acura of Wilmington | Dec 20, 2021

We welcome walk in business, however, setting an appointment is always recommended so that you have a dedicated staff member to help you out and speed up your wait times with the vehicle prepared for viewing and driving.

Can I trade in a vehicle if I still owe money on it?

Flow Acura of Wilmington | Dec 20, 2021
Flow Acura of Wilmington | Dec 20, 2021

Yes you can. We can simply cut you a check for the difference or apply any negative balance to the next vehicle in most cases. Lastly, if you owe more than the purchase price we offer, but do not want to make a purchase, you can place that amount down owed in addition and walk away without a car purchase.

What will you take in on trade?

Flow Acura of Wilmington | Dec 20, 2021
Flow Acura of Wilmington | Dec 20, 2021

We can appraise and purchase any vehicle in almost any working condition. Visit our store and ask for a free appraisal!

Has Flow bought Stevenson Acura in Wilmington,N.C.

Paul Jackson | Oct 17, 2018
Popeye Lehman | Oct 17, 2018

Yes, Flow automotive group is very happy to have the Acura brand in Wilmington NC. We brought the service dept staff with us in order to continue servicing your Acura. We are in the process of building a state of the art Acura building. However our service dept and sales staff are here to serve your needs. We look forward to meeting you soon.

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