Building D, Child Support Enforcement Agency

Anna Johnson

On August 8th I went to the welfare office in tears begging for help . My ex husband crippled me and is supposed to pay me 600 a week until my social security takes effect he is now 30 grand in the hole and child support "just can't seem to tag him down to a job" pretty much he job hops every 45 days but that ms for a different day .anyways they told me they couldn't give me emergency help even though I ca prove I've had no money to support 4 children and I'm about to lose it all . They called me on August 19th and miss tackett tells me she will get me an appointment right away! I hear NOTHING until this morning when miss tackett left me a voicemail on August 26th saying you had an appointment at 9a.m. not my fault you didn't answer good bye! I call her back and she says sorry you'll have to reapply now. At this point I'm crying and say wow you're so efficient just toss my application right in the trash when I knew nothing she gives me her supervisors number Jake speaks and he tells me they sent me out a letter the 19th not his problem . Well guess what I just got at 2:30 on the 26tj !?!?! My appt letter 5 hours to late so I call them back and they said yup it was sent out the 19th I said ummm no you're not gonna tell me the post office stamoed this on the 24th to get you guys in trouble and that you did your job. So now my children and I habe to wait another month and hopefully don't lose our electric and home before they can see me again. I walk with a Cain and have seizures so if you know anyone that can help a woman who can't drive and has a messed up back from her ex husband beating her please let me know because the programs set up to help people in need arent real

R R

They do what they must. I respect all of it. This is a very tuff area and many don't understand that. My only qualm would be them hanging up mid sentence when you're trying to discuss important matters. A few more years is all I keep telling myself. For the most part they've been good to me other than that. Mileage may vary I guess. Just try to see it from their side. It's hard.

Tiffany Williams

CAROYLN was very professional and responsive. I spoke with Carolyn about my case and she gave me all the information I needed, even took the time to make call's and followed back up with me in a timely manner. Thank you so much!

{madiinnit} ofc

This office is an absolute joke. They failed to serve the deadbeat while he was in jail in Clark County for 90 days even after I notified them. The case worker admitted she refiled the case “on accident”, but it took them 5 more years to serve him. Did I get arrears ordered for that time? No. Then to add salt to the wound they ordered $99/mo. My child was 7 by the time they served him, at the address they had on file from the beginning. He was also ordered to provide medical which never happened. Now my child is over 18 and I’m still owed over 5k in arrears (at $99/mo) and they’ve made no effort to enforce anything. It’s been 3 years of $1 and $0.75 payments. This entire time he has owned his own business in their county. They were provided the information and, as usual, did NOTHING. Maybe if I was on welfare they’d care.