Maple Shade Meadows Senior Living

Karla Nappi

My grandfather was here for ten months. Overall the place is clean, well decorated for holidays, tasty food and fun activities. However the communication btw the staff and family is lacking. The training of staff also needs improvement. My grandfather was given a pair of pliers by maintenance that he then used to pull a tooth out of his mouth. The maintenance staff had a training session afterwards but this incident never should have happened. Then Granpa fell outside his room and I only found out by accident a couple of days later when the nursing manager called about an unrelated issue. I was told it was bc it was a new aide in training who failed to notify me immediately but the person training her should have told me. A couple months ago, when the facility decided they couldn't handle my grandfather anymore, we were told we had to find him a new facility with a higher level of care but it took almost a month just to get the paperwork from them for the dept of aging to start the medicaid process and help finding a place. Then there was the traumitizing fiasco when a family member showed up about a month ago to try and remove granpa and bring him to California to live with them. He was stopped and I was told this family member seemed unhinged and that I should not authorize him to take my grandfather. Imagine my surprise the next day when the nursing manager tells me the doctor suggested previously that Granpa would be better with family than a facility. This had never been previously expressed. Everything we had received in writing said skilled nursing facility. I was understandably upset and asked to talk with the doctor. They hadn't told him what was happening or that it was an emergency. I was completely gaslit during this process and told there was no point in talking to the doctor to help with my decision bc the doctor wouldn't tell me anything different. I then learned this nursing manager, when confronted with what she said to me, called me a liar. When the doctor finally called me and I asked why they hadn't told me they thought family would be better, the doctor said they hadn't thought it was a possibility so they never suggested it but now that it was here we should take advantage of it. The facility manager who had previously told me my family member was unhinged then said they thought it was for the best too. I no longer had the backing of this place to protect my grandfather and would have been going against medical advice if I let him stay. My belief is because Granpa had been verbally combative with staff, they were worried he would become violent if he wasn't allowed to leave and were worried payments may become delayed, and so manipulated the situation for an outcome they wanted instead of what was in my grandfather's best interests. The family member fooled them into thinking he understood how sick my grandfather was when he didn't and instead of taking him straight to California he took granpa back to his old home in Virginia to grab some things. I had it in writing at least three times that Granpa was not allowed back to his old home because I knew once Granpa set foot there, he would refuse to leave and that is exactly what happened. Adult Protective Services had to get involved and determined his home was unsafe and unlivable. Granpa's dementia has gotten worse during this time, and he's been embarrassed and humilated during a situation that could have been avoided. Granpa is in the hospital now until he's moved to a new facility. And the nursing manager, who called me a liar, had the audacity to text me the day Granpa left about how I had done such a good thing by allowing my grandfather to leave...

Rachel White

The staff have been nothing short of amazing!!! The residents have many daily activities and live music events! Very family oriented and cleanliness is high priority! Amazing job!!!

Dylan Camp

MapleShade Meadows is such a good place to work, Staff is friendly and the residents and there families are AWESOME, I Wouldn't want to work at any other facility.

Amanda Billig

"my grandmother had an AWESOME transition today moving to Maple shades today and she is beyond grateful and blessed to be there and was very Happy and pleased how easy the process was. Highly recommend this place for loved ones" **From MapleShade Meadows Facebook