Super Pawz Pet Grooming

Austin Rivera

Don't respond. Called about 5 times. Left a voice mails and my # everytime yet no one gets back to you.

Colleen M.

Update: May, 2022: I’ve made *multiple* calls and have left *multiple messages. I NEVER received a call back. Horrible Customer Service. Even if you have no openings, have the common courtesy to return calls. My dogs were always a “joy” (your words!) to have there, and I tipped 30-40%. I now go to Pet Smart. Original post: The groomer I’ve used for 20-yrs has become ill; they were expected to return to work in early Feb, but are still out and it’s late March; I don’t know if they’ll ever be back. That said, my 18-mo goldendoodle and 7-yr old Shitzu/Peek-a-Poo mix were 2 months overdue. I found Super Paws and scheduled them with Stella. She did a *fantastic* job on my wayyyy over-grown and somewhat matted fur babies! The dogs were happy and comfortable with her, so I’ve already re-booked to keep them on their normally every-10-week grooming schedule. A few notes regarding my impression with Super/Paws and Stella: ~ Communication/contact was great. ~ Timely/punctual. ~ Clean Environment. ~ Low/No “Animal Odors” @ facility. ~ Friendly. ~ Extremely reasonably priced. (That said, TIP your groomers, folks..! They’re providing a service that you don’t have the skill or time to do, not to mention grooming dogs is hard work!) ~ Most importantly, my dogs appeared happy and not stressed at drop-off and pick-up. 😁 Thanks Stella! P.S. Regarding a few negative reviews... I own a business in the medical service industry. At times my employees and I are juggling a multitude of things and have patients standing in front of us needing further explanation with medical procedures. Yep, you might get put on-hold. When you’re waiting on the phone you can’t see what’s happening at the facility, so don’t assume you’re being ignored or they have forgotten your call and are in the break room drinking coffee. If YOUR DOG was up on the table would you want your groomer to walk away and pick up the phone to have a conversation while your pup stood there waiting?!? I COMMEND the owner for discharging / releasing customers that are self-pious, ignorant, impatient and rude. No one needs or wants your money that badly that they’ll lie down and let you berate and walk on them. Some people are impossible to please, that’s life. Trust me, your lack of patronage will not hurt a healthy, productive business. My $.02

Plaza Suites 112

I have been taking my dog there for the past eight years. Everyone is so nice, professional and excellent with the animals. My dog absolutely loves to go to for his "spa day". I would highly recommend Super Pawz to anyone looking for a great groomer.

P Tor

Michelle and her daughter do the best grooming on my 2 dogs a pomeranian and boxer mix and they just love them so much. I highly recommend them to anyone.