Westlake Dermatology & Cosmetic Surgery

Category: Dermatologist in Austin, Texas

Address: 8825 Bee Caves Rd, Austin, TX 78746, USA

Phone: +15123283376

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

anon ymous

Oct 10, 2022

incompetent, rude staff... no answers, everyone who answers the phone wants to transfer you around, rather than help... I called about a bill, was asked to hold for a few minutes, then when someone picks up, its a completely different location... no warning, no heads up, no courtesy or professionalism, just a bunch of people who would rather transfer you to someone else than help you... then, when you get frustrated, they hang up on you... sound like a cool place to do business with?

Sherry Kinstler

Oct 6, 2022

Megan Garrett has been absolutely wonderful always. She’s always so professional and so on top of things I can’t thank her enough! Westlake dermatology is such a wonderful Pl., Sara Bode is awesome and so is Dr. Wood!!! I highly recommend these guys! Thank you all!

J Ho

Aug 29, 2022

Went to Dr Freidmann for Coolscupting. He told me I was a "perfect candidate" and that I could expect "to lose about a golfball size amount of fat" from each of my love handles. They take before photos and then I had the procedure done. As some background, I work out 5-6 times a week, follow a strict diet, and measure my waist circumference literally every day. About 5 weeks after the procedure I expressed concern that I wasn't seeing any results (same waist measurement - meanwhile weight, exercise and diet all stayed the same) He informed me that it can take up to 3 months to see results. At 3 months I still saw NOTHING. I would have been thrilled with any fat loss, but saw ZERO. $900 and nothing. He then tried to sell me on additional treatments, but why in the world would I drop another $900 if I saw no results the first time. I've heard of others seeing results from Coolsculpting elsewhere, so I'm not sure if it's just the matter of how the machine was administered, but I'm very disappointed in my results, and would have thought they would have at least offered to do the service again complimentarily as I have spent thousands of dollars with Westlake over the last 3 years. Why else do you take before photos if not to compare results??? I will certainly not be going back for coolsculpting and am learning that there are dedicated coolsculpting spas where friends are seeing actual results.

Amber Howard

Aug 26, 2022

I LOVE Westlake Dermatology. Everyone from the front desk gals to the dermatologist and even aesthetician have been so kind, helpful and encouraging of my desires, treatments or conditions. I see Andrea Medina one of the aestheticians, she is AMAZING. She is so attentive, knowledgeable and helpful. I completely trust her and appreciate how she interacts with me. So far I have done a hydra facial and purchased some products with Andrea and have loved it all! Dr.Hart, a dermatologist, is also so fantastic! She does not rush you and gives you undivided attention. I am so impressed with the quality of staff Westlake Dermatology has. I would highly recommend Westlake Dermatology especially Andrea Medina and Dr.Hart.

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Questions & Answers

Frequent Patient Question: Are financing options available for self-pay cosmetic procedures (Botox, dermal fillers, cosmetic surgery procedures, etc.)?

Westlake Dermatology & Cosmetic Surgery | Oct 15, 2020
Westlake Dermatology & Cosmetic Surgery | Oct 15, 2020

We do offer financing for all procedures through our partners Prosper Healthcare Lending and Care Credit. There are even 0% interest options. Here's more info: https://www.westlakedermatology.com/resources/financing/

Hi wondering if you sell gift cards for services? How do I go about purchasing? I am out of town.

Laura Schmidt | Oct 15, 2021
Westlake Dermatology & Cosmetic Surgery | Oct 15, 2021

Hello, yes we do have gifts cards available and they can be used for services. Gift cards can be purchased over the phone by calling any of our locations, and the physical card will be mailed to you.

Patient Question: What medical insurance plans are accepted at Westlake Dermatology?

Westlake Dermatology & Cosmetic Surgery | Oct 15, 2020
Westlake Dermatology & Cosmetic Surgery | Oct 15, 2020

We accept most major medical insurance plans including Medicare. You can find a list of currently accepted medical insurances here: https://www.westlakedermatology.com/resources/insurance-plans/austin-locations/

What questions should I ask before my plastic surgery procedure?

Westlake Dermatology & Cosmetic Surgery | Oct 15, 2020
Westlake Dermatology & Cosmetic Surgery | Oct 15, 2020

We have a great blog post with some tips on best questions to ask during a pre-procedure consultation. Please view that article here https://www.westlakedermatology.com/blog/cosmetic-consultation-tips/

Do you offer free consultations?

Westlake Dermatology & Cosmetic Surgery | Oct 15, 2020
Westlake Dermatology & Cosmetic Surgery | Oct 15, 2020

We do offer free consultations for many of our procedures. Please call us at (512) 328-3376 for more information on consultation options for the specific treatment/procedure that you are interested in.

Is parking available at this location?

Westlake Dermatology & Cosmetic Surgery | Oct 15, 2020
Westlake Dermatology & Cosmetic Surgery | Oct 15, 2020

Yes, this location has a large dedicated parking lot for all patients!

I have called the number provided on here and it tells me to "...(Inaudible) mail box number". I am trying to change and appointment time and there is no way to do so...how do I get the receptionist?????

Cary Jones | Oct 16, 2019
Westlake Dermatology & Cosmetic Surgery | Oct 15, 2020

Hi Cary, sorry for this issue, we may have been experiencing phone troubles that day. Please give us a call now. We would love to assist you!

Do these guys do electrolysis for hair removal?

Shikha D | Oct 16, 2019
Westlake Dermatology & Cosmetic Surgery | Oct 16, 2019

Hi Shikha - No, we do not offer electrolysis, but we do offer laser hair removal. Please let us know if you'd like to schedule an appointment. Thanks!

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