Life Center of Galax

Category: Addiction treatment center in Galax, Virginia

Address: 112 Painter St, Galax, VA 24333, USA

Phone: +12762939642

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Kim Freeman

Oct 2, 2022

The staff doesn't monitor activity. You can sit outside and smoke for hours. You can go hook-up with someone in the bathroom as it is coed living space. A good place to find a new dealer

John Floyd

Aug 13, 2022

I was looking forward to getting treatment here in galax, I was checked in last Monday, things were going good I felt good about being here.. then late Thursday night I was awakened to my lights being turned on in my room it was my room mate and his buddy another patient, I nicely asked my roommate to turn their off I was trying to sleep this was after lights out, he respected my request and did so as he left his buddy said some threatening things towards me about asking the light be turned off,it escalated Into me and this patient getting into an all out fight in the floor of my room, without warning I was kicked out of the program Friday evening a little short of 24 hours later from the brawl.. I was told I would be addressed about the incident the next morning I could be thrown out,but without warning I was told to get my belongings and head to front entrance my cab was waitkng, totally different than what i was told to expect, no time whatsoever to prepare for a discharge, I rode all Friday night into Saturday morning back to Chesapeake va,VA, city, dropped off a 330 in the morning with no one awake to help me out so I was stranded outside the rest of the night into sunrise.. I have to explain to family why I didn't stay abd complete the program.. everyone is gonna be disappointed in me.. I wanted this treatment I didn't want to be thrown out I didn't come to start trouble, the trouble come trying to bully me and I wasn't having it. the life center totally turned their backs on me instead of giving me a chance to make it right and allow me to continue my treatment.. now I'm back to square 1.. seeking another facility to continue my treatment bc im serious about getting the help and it's now clear the life center was a terrible choice because they could not care less about the patients well being in there. I will be more careful on my selection for the next rehab facility choose for treatment

pavielle shepard

Jul 22, 2022

Absolutely disgraceful if I could give 0 stars I would. I am not a patient, but I have taken my loved one to this facility expecting help and we have yet to hear from a counselor, or receive a daily schedule of the groups and services they came to provide for the residents. I’m completely baffled that they are allowed to operate as a rehab facility. We intend to seek assistance elsewhere.

Krystin Williams

Jul 22, 2022

The life center has gone way down hill. I knew i could get away and get clean and put where i was into perspective. The education is 5th grade level at best except for the 1:10 pm Amy class. Na/AA best part of the day. But, staff is super short, the patients take care of the patients. Too many patients in one building, its complete chaos ( u just kinda have to laugh ab it all & really stay away from the people there that do get in with drugs.) Believe me, they are there! Covid parients total 40 by time i left. The facility does not have the quarantine process under wraps and those patients who have it are wandering the facility with no respect for the others. Its so mismanaged. I threw a clot and an absess the 12th day or atleastbfelt the pain of it then. Took staff 2 days to “hear” me & take it serious enough to get to hospital on top the hill. The hospital itself not much better! Come to find out hospital & galax doxtors/ NP’s had me on complete wrong blood thinner dose & antibiotic dose the whole 2 weeks there!! I was completely disregarded the rest of the time while begging to get the help i needed! Finally they medically discharged me so I could save my leg. 2 weeks of excruciating pain from infection n clot and wouldnt even let me have a damn cane or wheelchair. Im not one to complain about any place or situation unless absolutely negligent. This is the one thats worthy of The BBB or even Osha checking into. Praises to the techs, Loretta, Kelly, etc & the discharge ladies.

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Questions & Answers

Do you have to have insurance.how much if you don't have insurance.

Ginger Inscore | Oct 15, 2020
Brenda Marion | Oct 15, 2021

How much does this cost

I live in pulaski va. Does the center offer transportation to there facility

Roga A | Oct 16, 2019
Chris Lynch | Oct 16, 2019

They have 4 drivers that go all the way from Tennessee to Lynchburg to NC, I've even seen and heard them go all the way to Kentucky so I can't see them not figuring out your case. Depends on insurance and all. Good luck.

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Do you accept Medicare and United health?

Susan Flynt | Oct 16, 2017
Greg Lewis | Oct 15, 2021

Yes they do

Do the patients need money? If so what is the procedure?

Patricia Rainey | Oct 16, 2019
Jason Hite | Oct 16, 2019

The only reason they need money would be for the soda machine(only juice, awful coffee, milk and nestea offered). Or for cigarettes. They make a cigarette run twice a week for the patients..cash or debit card.

Do you accept my insurance?

Life Center of Galax | Oct 16, 2018
Life Center of Galax | Oct 16, 2018

Major insurance providers accepted include: Aetna, Blue Cross Blue Shield, and TRICARE. We accept many more. Our admissions team is available 24/7 to verify your insurance benefits for free. Call us to learn more.

Do they still have A.A. and no meetings at life center in Galax ?

Shawn Bond | Oct 15, 2020
Greg Lewis | Oct 15, 2021

Can sumbody help me with parking my car as I go to galax for treatment?

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Can I call and talk to a patient? If so what hours?

Brad Mullins | Oct 16, 2019
Chris Lynch | Oct 16, 2019

Some counselors will allow them to call without a calling card but once you're there, they need a calling card to contact you. Then the designated times are from 10-11am 5-6pm and 9pm-11pm

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What kind of calling cards are the best to have

Seth Dressler | Oct 16, 2018
Mary Moore | Oct 15, 2020

You dont need calling cards anymore. Phone calls are free

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Do they accept Medicaid

Andrew Wedding | Oct 15, 2020
Stephanie Thompson | Oct 15, 2020

Yes they started accepting medicaid

Can the patient's smoke while they are there

Cynthia Dennis | Oct 16, 2019
Erica Wilson | Oct 15, 2020

Yes

Can u having coloring books

Anita Deewery | Oct 16, 2019
Betty Whitehurst | Oct 16, 2019

Yes you can have coloring books. They also provide coloring books, pencils, etc. For me this place helped change my life. I will be celebrating 2 years clean and sober on September 9th. I heard bad things about this place but I noticed it was from people who were not serious about recovery at all. You will get what you put into it for sure and the help is there there. My counselor Kasey was the biggest help.

How long is the program.

Michelle Burnette | Oct 16, 2019
Nicole Legros | Jun 17, 2022

I was told it is 45 days

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How soon can I get a bed after calling

Michelle Burnette | Oct 16, 2019
first name | Oct 16, 2019

Can be the same day or a few days. Depends if they have availability. But they go all out trying to get you there. They will drive across the state to getu

Do you accept Medicare

Jackie McIntosh | Oct 16, 2019
Jeannie Kurani | Oct 16, 2019

Yes

Can u write patients here? I have heard nothing from my daughter...Friday will be a week?

brenda bate | Oct 16, 2019
Jason Hite | Oct 16, 2019

Yes. Just be sure to write their name in bold print on the outside of the letter. You can call and leave a message too..just be sure to leave their full name in the message as well.

If u have active warrant will they allow.you treatment first rhen release u into custody?

Chasity Watkins | Oct 16, 2019
Chris Lynch | Oct 16, 2019

Absolutely. We are all protected under this law. I have been in the exact situation and known others who have gone into treatment under similar circumstances and once you're done that certificate will actually help you in court if it's related in any way to your journey. Good luck.

Do you guys have a live in program for treatment for the female gender??

Robert Myers | Oct 16, 2019
Tina Kline | Oct 15, 2021

Yes is a co-ed they all live in one big building

What can you bring

Wesley Rogers | Oct 16, 2019
Jason Hite | Oct 16, 2019

Cigarettes as long as they're unopened..a small fan...some let you in with a small radio. One guy brought an acoustic guitar while I was there. Books

So I will not be able to communicate at all this month with my boyfriend that just went in there??

Nikole Freeman | Oct 16, 2019
Beth Noblett-Lutjen | Oct 16, 2019

He can make phone calls if he has a phone card. He can write letters and have visits on weekends.

What if I have no insurance and no way of getting insurance

Nicole Robinson | Oct 16, 2019
Jason Hite | Oct 16, 2019

The city of va beach sent me free of charge. The CSB (community service board) is who paid I think.

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How long do you get to stay

Vickie Taylor | Oct 16, 2018
Jason Hite | Oct 16, 2018

Usually 28 days max. My city va beach offered me 6 weeks max but I only stayed 28. Whatever they tell you over the phone is usually bull stuff. It has everything to do with how long you stay on the detox floor..your insurance or your city's CSB..and also you have to talk to your counselor and make sure they know how long you want to stay. They do an assessment for the length of your stay at I think about day 21.

How long do you have to stay

Cathy Pennington | Oct 16, 2018
Chris Lynch | Oct 16, 2018

Detox is different for each chemical. 28 days is longest. But you can leave whenever unless court ordered.

If you donr have insurance how much does this place charge

Anna Shores | Oct 16, 2018
Chris Lynch | Oct 16, 2018

If you can get help through a local mental health agency they will do a sliding scale fee for detox. Otherwise it's usually about 8k for a 28 day treatment.

No insurance, no medicaid, how would I get the help I need?

Jessica Hunt | Oct 16, 2018
Angel Greer | Oct 16, 2018

Wht if u dont live in Virginia

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Is there ANY pictures of the bedrooms or the inside of the facility at least?

Jenni Hudson | Oct 16, 2018
Chris Lynch | Oct 16, 2018

No because of confidentiality. I must say, there's nothing special about the rooms. Two to three beds per room. Single size. One pillow. One blanket. Most of the time very comfortable settings. TV room at end of hallway next to 3 phones on detox floor 3 and level 2 for patients through with detox. Rooms are about 15 by 20 feet if that and are clean. You have a desk or two in each room. Lamp. Carry an alarm clock with a radio because it will get boring and you'll want some you time. Good food. Good counselors. OK nurses. Methadone in AM doses BUPE 2 a day dosing. They dose benzos 2x a day if on protocol. 28 days is the norm with insurance. Without is 3 to 10 days.

Do they allow visitors at all for the patients there? My father has never met his granddaughter yet and if he isnt out by the time I go up there id like to know ahead of time if visitors are allowed.?

Alison DeLong | Oct 16, 2018
Chris Lynch | Oct 16, 2018

Yes visitors are allowed but they must be setup through the patients counselors the week of. You can not usually just go up to them and see them because every visitor has to go through what they call "visitor orientation."

How much does it cost is you don't have insurance

Crystal Alexander | Oct 16, 2018
Chris Lynch | Oct 16, 2018

If you have no insurance and you go into their detox it is approximately 575 a day from medication, housing, nursing staff, and your own Counselor. A basic 10 day detoxification process costs roughly 3k.

Are the residents allowed to receive phone calls?

Joseph Milloy | Oct 16, 2018
Cindy Johnson | Oct 16, 2018

No

Is there any kind of program for people without insurance

Dakota Edwards | Oct 16, 2018
Chris Lynch | Oct 16, 2018

There are places in Virginia with sliding fee scales that will detox you. Horizon is one. However, funding comes from the state and sometimes they're backed up with a wait list. Call your local mental health service provider and they may be able to tell you more. Galax was a place that Horizon had a contract with and they detoxed me there once. There are ways around funding without insurance.

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How can a person pay if they don't have insurance

Victoria Royal | Oct 16, 2018
Jason Hite | Oct 16, 2018

My city..va beach paid for my 30 day stay..it was the CSB(community service board) that paid for it because I was uninsured. Check with your city maybe..cant hurt.

DO YOU EXCEPT GAP INSURANCE

Cat Pennington | Oct 16, 2018
Jason Hite | Oct 16, 2018

No. Gap insurance won't pay for any inpatient care (residential)..only outpatient.

What am I allowed to bring?

Life Center of Galax | Oct 16, 2018
Life Center of Galax | Oct 16, 2018

Your safety and comfort is our priority. We are happy to provide you a detailed list of all you can bring such as cigarettes or books. Please call us at your convenience and we’ll get you the info that you need.

What type of interaction can I have with my loved one?

Life Center of Galax | Oct 16, 2018
Life Center of Galax | Oct 16, 2018

We encourage productive interactions with loved ones during treatment. Visiting hours are available for each of our programs, but do vary. Loved ones may also take part in family therapy and related support services. For more details, please call us at your convenience.

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What types of disorders do you treat?

Life Center of Galax | Oct 16, 2018
Life Center of Galax | Oct 16, 2018

We treat adults struggling with substance use disorder and drug and alcohol addiction. Also included in our treatment options is programming designed to address co-occurring mental health disorders. For a more detailed explanation, please call us at your convenience.

How do couples get handled there

Robert Barker III | Oct 16, 2018
Rachel Kelly | Oct 16, 2018

Yes they do

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Can someone with West Virginia Medicaid go hete

Mike Dodd | Oct 16, 2017
Amy Lynch | Oct 16, 2018

Yes

Will they pick up a new patient that don't have transportation

Wanda Reynolds | Oct 16, 2017
Brandi King | Oct 16, 2017

Yes they will.

Is it like a camp ground there?

Michael Cody | Oct 16, 2017
Amanda and Eric Hale | Oct 16, 2017

Its like a mental hospital at the main site and the off sites are like halfway houses that's the best way I can describe it

I have gap insurance I need help n I have no other income

Christine Underwood | Oct 16, 2017
stephanie grieninger | Oct 16, 2019

I hope this helps I know if you have GAP Ins. It does cover maintenance treatment centers...ex...methadone or suboxone clinics

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