Citywide Ambulance

Maria Olivera

Horrible Service, starting with the dispatcher. I don't understand how they run their business. At first, my Dad was supposed to be pick up at 3PM, then at 6:45pm, then at 7:45pm, then at 8:30pm. There is no time management or accountability.

DreiDrei

My brother Alex was a EMT with them for 2 year's. He enjoyed it a lot. It was a hard work job to have, but also taught him a lot along the way. A lot of people complain about Ambulance Companies all the time, but do not understand that it is not tip-top easy-peasy. I will say thank you to Citywide Ambulance Response for being out there, & helping people. Mostly during the coronavirus time, & when NYC Really Needed Ambulance Companies out there. Thank you.

Janine Karakatsanis

Earlier today (01/18/2022) at approximately 7am, 2 wonderful and lifesaving people arrived at my mothers house to transport her from Queens to Weill Cornell in Manhattan as an emergency. This is my first and hopefully last time using Citywide as an emergency to get a loved one to a hospital that I trust. From the dispatcher Brittany that answered my call to the 2 EMS (I regret not getting their names) that arrived .. I couldn’t be more pleased to have dealt which such professional and helpful people. They arrived at the house in the time that the dispatcher said (30 mins) and we arrived at the hospital quicker than the ETA. The EMS personnel not only had the patience of a saint with my mom by lifting her off of the floor in the most safest and professional way possible but allowed me to accompany her in the ambulance and got us there safely. I hope that this review lands in the right hand so that the 2 people that helped my mom this morning as well as the dispatcher Brittany are given the deserved acknowledgment. Thank you Citywide for helping my mom and my family by getting her to the hospital safely so she can get the medical attention that she needed. From the bottom of my heart thank you! Janine from Whitestone, Queens.

tiosha francis

The worst service ever I do not recommend in any situation