Visionworks

Cynthia Rossmeisl

Chris was super friendly and helpful. I order!ed contacts with him and had a very pleasant conversation. He made things super easy and fun. Would recommend to others!

Sandy Weaver

Doing inventory? Ok. However...No sign. No service. Shouting at us not to touch anything. Whoa. No thanks.

Carson Browne

Representatives were unaware of their own rebate policy. Also, my contacts were delivered to the store 2 weeks ago and nobody informed me. Had to conduct my own research to determine the status of my order. Lastly, they don't answer the phone. Overall, not the best experience. Revision: The store manager (Melissa) called me and advised that the rebate policies should be common knowledge and shared by the employees. Also, there was a malfunction in their order notification system that did not update me after my contacts were delivered. Increasing the stars to 4 because if these two issues are resolved, the overall experience would be great.

Barbara Ernsberger

In a nutshell….my husband received his lenses in the wrong frame for the second time . We brought two frames, no one really knew where the second pair was…they eventually showed up. Allll we wanted were the two pair of glasses. The inept manager immediately gave us a “refund “ on 10/22…now , make note…this was her idea. I have the “refund “ receipt….well..it’s 12/16…no refund…I continue to get the run around, and was told yesterday…it’s my banks fault….Wells Fargo has neverrrr screwed up anyyyy of our accounts in 22 years. I’ve also know how retail refunds work. Out of principle, I will follow this through. My next step is to contact the WSOC TV consumer troubleshooter . Horrible service…I really feel played….