Address: 2082 Nevada City Hwy, Grass Valley, CA 95945, USA
Phone: +15309556100
Sunday: 11AM–6PM
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–7PM
Saturday: 10AM–7PM
Richard Senuty
I recommend T-Moble to everyone
chris burke
ZERO STARS!!!!!!!!! The worst customer service I bought a SE 2020 last march the phone was not set up correctly and could only make out going calls the service transfer to T moble is a joke no service in Lakewildwood having to use WiFi at Home then wait to get close to PV Driving to Yuba City No service 80% of the time What a JOKE "THE MOST COVERAGE HAHAHA " Was to have better coverage once the merger was done Now the Store says I have to BUY a 5g phone yet they still sell the LTE Phones What dishonesty !!!!!!!
Kevin Althammer
Super excelent service. I love people in this store, they've an amazing knowlage in tech, super friendly, they dont give up until solve the problem. don'nt waste your time on phone with customer care. Just go to the office. Love you guys. keep doing this.
M Henderson
Seeing cellular coverage maps of the Grass Valley area which looked better for T-Mobile than for other providers, I decided to buy a cheap T-Mobile phone and plan to see if I had reception at my home. When I described my plan to Tyler at the Grass Valley T-Mobile store, he informed me that they had no such phone/plan combination, but that I could borrow a test SIM from his store that would allow my phone to be functional in the T-Mobile network for an hour. I used this technique to quickly determine that T-Mobile signal strength is non existent at my home, saving me time and money (thank you Tyler!).
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I believe there is a senior plan. As long as you were a T-Mobile before the merger, this location would be able to assist. Otherwise, I would suggest calling Sprint or going to a corporate store for help.
They do get service in Penn valley when you have a phone with 700mghz antenna
No you can not. T-Mobile is still a seperate company that owns Metro and let's them use the towers. But you can always come into T-Mobile and switch, we have some competitive pricing over Metro. Come check us out at 2082 Nevada City Hwy, Grass Valley Ca, 95945
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