China Grove Family Medicine

Hillary Cruz

I lost my insurance due to job change and had to find an affordable doctor in the area, Front staff is very Nice and always willing to squeeze you in if they have availability. Dr Hudson has always listened to me and gives me a lot of information and makes me feel secure! They are amazing! 👍🏽

HM M.

This place deserves zero stars. Front staff is rude and unprofessional. They never answer their phones. This place does not care about it's patients!

Kassie Bass

Very rude and unprofessional office. Very insensitive, DR Hudson was literally humming when I was telling her what was wrong with me, felt like she was judging me the whole time, didn't help me at all and than said I'm giving you this medicine and when I was going to ask questions, she left. I asked the nurse what kind of medicine they are giving me, she had no clue what it was or when/how i was supposed to take it, just told me to go pick it up. My pharmacy didn't even have anything called in. They never answer the phone. They just generally seem like they do not care. I would not recommend.

Kasie DeMarches

Definitely will be contacting the higher up. I could give a negative I would. My son and I have been a patient for about 3 years. At first it was great! BUT, I have been trying to get a script filled for about 6ish months they don't return phone calls 90% of the time. So they haven't given my pharmacist a call back and haven't answered the calls. I tried email and calling but they still didn't call my pharmacist... Another incident(tmi), I had contracted a yeast infection from antibiotics(dentist script) I called they said I can come in, in two days. Well at that point it's so bad, I'm starting to bleed and they have me do a urine then go home..... they still didn't script me anything. Then I found out about monostat so I took care of this issue myself. I've had to wait in the waiting room with my 3 year old son for 2 hours, 1 hour exc. Almost always an hour wait, not always that long but 90% of the appointmens, yes. The one 2 hour wait, they actually had NO IDEA WHY THEY SCHEDULED him?!?!? What?!?!?!?!??! Now to the last few weeks almost 2 months can't get them to call the speech therapist. My son is in speech therapy and has a posible diagnosed with Apraxia of Speech so his speech therapist wants to see how he will do in Occupational Therapy so need to get a referral. My sons speech therapist had called china grove family med many times the last FEW WEEKS I also called. Two weeks ago I had called and whomever I talked to said they would call and get it approved, well noone called. Shocking, I know. Today(8/31/2021) I called twice and emailed the portal(which is pointless because they never get back to me on there🙄). Anyways I still have not heard back all day from the drs office so I just drive there.... I explain EVERYTHING, I'm in tears because I'm so overwhelmed, frustrated and angry. Shortly after she took my sons info down she asks me to sit and wait which was okay but then after 10 mins of waiting I then go back up and told her I've waited months, I've been patient enough. She emailed the my situation to someone amd that was that... Well they still DIDN'T send the referral over!!!! Why can't they show more care for their patients. I guess wish me luck getting records switched to a new place because it'll probably take them a couple of months to do that too.