Address: 554 N Main St, Mt Airy, NC 27030, USA
Phone: +13367860500
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
K.N.
I wish I could give negative stars for the Mount Airy branch…. This place gets worse and worse. 10-15 years ago the staff knew how to treat people. You were like family and they cared and ask about your family. The staff employed there these days are a joke. It’s as if you’re bothering them by coming to the bank. I will say there are a couple of people that are “nice” but customer service definitely doesn’t seem be a priority for Wells. This isn’t the first time this branch has made me feel unwelcome so I think it’s time to search for a new bank to transfer my accounts to. Amazing how over 20 years with a bank means nothing anymore.
Melissa Keffer
Rude and no help.
Erik Best
After getting frustrated with my current bank I considered switching to Wells Fargo, after 14 minutes on the phone listening to an automated message I get thru to a call center and not the branch. I had one simple question and it took 14 minutes to be told the lobby is closed. Long story short I’m not taking my business here, customer service is not a priority obviously.
Wondell “Murph” Brown
Wells Fargo robbed me
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I think you can only go in if you have an appointment, I would call to make sure.
They are open for appointments. Just call and set up an appointment time.
At the moment the branch in mt. Airy nc is closed. The one in Dobson is open
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