UPS Customer Center

Category: Shipping and mailing service in Athens, Tennessee

Address: 2205 Lawn Dr, Athens, TN 37303, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 5–6:30PM

Tuesday: 5–6:30PM

Wednesday: 5–6:30PM

Thursday: 5–6:30PM

Friday: 5–6:30PM

Saturday: Closed

Reviews

James Dunnahoo

Sep 24, 2022

This location sux. It's open for 1 1/2hrs Monday-Friday..... The only reason I purchased the item instead of pickup at Best Buy was because it stated I would receive the next day (Friday). After ordering, UPS changed it to Monday. I can't even go pick it up even though it's sitting at the Athens location Saturday. Terrible business that doesn't care about their customers.

GW Sloan

Jul 28, 2022

UPS is a joke. As the saying goes, 'Everything rises and falls on leadership'; if UPS doesn't get new top leadership who will manage and grow this company to be the best instead of the worst, it is only a matter of time.

William Ledford II

Jun 5, 2022

They are fairly nice

elkfan288

Apr 26, 2022

I deal with UPS quite a lot and they are always very helpful. The evening customer counter clerk, Evan, who is always there is always so helpful and friendly. It makes for a good day, to be able to stop in and have a pleasant conversation with someone while picking up your packages. The Holidays there are insane, yet Evan is always pleasant, and willing to help! Too often customer service goes by the wayside when folks get busy. These folks don’t let that happen! Brian in Athens

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Questions & Answers

Is there a phone number to get to actual Athens store and not Afghanistan?

Aaron Teague | Oct 15, 2019
Jan L. | Oct 15, 2019

I've searched & could not find a local number for them either. :/

Is UPS delivery rest of this week?

Jonathan Knighton | Oct 15, 2018
Jonathan Knighton | Oct 15, 2018

Ok thank you

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UPS leaving packages at the back door and we never find them. How do I request the deliveries to be left at the front door?

Mary Beth Layman | Oct 15, 2019
Drew Howard | Oct 15, 2019

You can get online and request where you want packages left.

Can you mail off packages from this location? Because i was told that you could not, that it was a pick up only location.

Sonya Burger | Oct 14, 2020
Kim Freeman | Oct 14, 2020

You can ship between 5 pm till 6:30 pm

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How late will they deliver now that it's holiday season

Carol Kerr | Oct 14, 2020
Phillip Worley | Oct 14, 2021

I have had them deliver as late as 2100 ( 9pm )

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Can I ship things from this location or is it just a hub?

Kelly Sampson | Oct 15, 2019
Dylan Campbell | Oct 15, 2019

It is just a hub but if you have a prepaid label already printed and on your package you can drop it off for shipping. They do not have boxes for you to use. The UPS store is a separate franchise and they have boxes for sale and can print shipping and return labels from emails etc.

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What do I do when I want the delivery man to call me when delivering my package?

Maria Elwood | Oct 15, 2018
Cyndi | Oct 15, 2018

Call them at request notification

How late will they work it's 6:20pm now waiting on a package that supposed to be here today

Skip Deblois | Oct 15, 2018
Mathew Gentry | Oct 15, 2018

I usually get my packages around 5 or 6, and I live in Etowah.

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