Honda at Morristown

Category: Honda dealer

Address: 4190 W Andrew Johnson Hwy, Morristown, TN 37814, USA

Phone: +14232004610

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–7PM

Reviews

Susan Lee

Oct 13, 2022

Great service with honest people, especially Sean!! He goes above and beyond to help you.

Rhiannon Blackwell

Oct 13, 2022

Casey and John

Kerry Mauch

Oct 13, 2022

If I thought it would actually make a difference, I would contact corporate. My experience with some of the members of the pre-owned team has been absolutely horrible. My first mistake was trying to do business with them TWICE. First of all, they sold me a car that has a transmission issue and assured me it did not. Four months after purchasing the vehicle, a radiator hose broke, so I brought it back. They told me it would be $500 to replace a hose and essentially it didn't matter that I'd just purchased the vehicle back in May, but offered to do a trade. CJ is clueless, unprofessional and lacks any semblance of customer service skills. I was told I would be contacted on Saturday to come in and see about a new vehicle (which we came in on Friday for but it was being fixed up) only to wait around all day and have to contact CJ myself, just to be told the pre-owned mechanics and pre-owned sales manager weren't there that day. Nathan, the manager, lacks customer service skills or any kind of empathy. I had been patient and polite and all it got me was being jerked around, money and time wasted. The price of my repair changed three times, and I was told it was "tax" each time. When I called to confirm that an oil change was also done, a service member (not Michael) was pretty rude to me. I do not recommend to anyone looking for a pre-owned vehicle, or service, to come to this dealership. Needless to say I will not be back, even for my complimentary oil changes. And beware of the silver 2015 Chevy Cruze they're selling that I almost traded my car for. Apparently it doesn't pass their safety inspection.

Christopher Holt

Oct 8, 2022

Had a really good experience!Casey Darius took care of us and sold us a nice car.Would recommend!

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Questions & Answers

Do you offer a Lifetime Warranty on new car purchases?

Jonathan Nichols | Oct 14, 2020
Honda at Morristown | Oct 14, 2020

Yes! We have a complimentary Lifetime Warranty with all new car and most used car purchases.

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Can I get a CARFAX?

Collette Rapp | Oct 14, 2021
Honda at Morristown | Oct 14, 2021

Yes, we provide a Carfax® report for all of our pre-owned vehicles.

What is a CARFAX?

Collette Rapp | Oct 14, 2021
Honda at Morristown | Oct 14, 2021

A Carfax is a full vehicle history report supplied by the Carfax® company. This report will cover anything notable in your car’s history, like a branded title, extensive damage, etc.

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What does "APR" stand for?

Honda at Morristown | Feb 16, 2022
Honda at Morristown | Feb 16, 2022

"APR" stands for the Annual Percentage Rate. Typically referring to the interest rate of your car loan. This yearly interest rate is what you'll pay in addition to the amount you borrow initially and can be fixed (unchanging for the duration of your loan term) or variable (may change over the life of the loan).

Can I see the full purchase agreement before I agree to buy?

Honda at Morristown | Jan 17, 2022
Honda at Morristown | Jan 17, 2022

Yes. Transparency is paramount for our team. If you have any questions regarding specific inclusions within this agreement, the friendly and knowledgeable team member working with you will be happy to review and explain every line.

What does "ACV" stand for?

Honda at Morristown | Nov 18, 2021
Honda at Morristown | Nov 18, 2021

"ACV" stands for the Actual Cash Value. ACV is used to describe the amount of money a car can be expected to sell for through the large auction networks right now. This is the amount that we can expect to recoup should we choose to sell your car at auction.

Can I sell my car?

Honda at Morristown | Oct 14, 2021
Honda at Morristown | Oct 14, 2021

Yes! We will buy your car even if you don’t buy ours!

How does leasing differ from owning a vehicle?

Honda at Morristown | Oct 14, 2021
Honda at Morristown | Oct 14, 2021

As far as your day-to-day experience goes, buying a vehicle from us or leasing one of our outstanding Honda offerings is exactly the same. Both options let you drive around in the Honda of your choice, and we'll always be here to provide you with the best service in and around Morristown when the time comes to bring your vehicle in for routine maintenance.

Do you sell used trucks?

Honda at Morristown | Oct 14, 2021
Honda at Morristown | Oct 14, 2021

Yes, we have a wide inventory of used trucks for sale. Give us a call and we'll help you out.

Do you sell pre-owned vehicles?

Honda at Morristown | Oct 14, 2021
Honda at Morristown | Oct 14, 2021

We do! We have a vast inventory of certified pre-owned vehicles for sale. If a CPO isn't what you're looking for, we have a vast inventory of used cars, too.

Do you buy vehicles?

Honda at Morristown | Oct 14, 2021
Honda at Morristown | Oct 14, 2021

We do! We'll purchase your car for a fair market value in an easy-to-follow way. Visit our website or contact us for more information.

If I leased a car, is it possible to end my lease early?

Honda at Morristown | Oct 14, 2021
Honda at Morristown | Oct 14, 2021

There are many instances in which you can get out of your lease early and into another vehicle. We sometimes incentivize owners to turn in their leases early in exchange for a new one. Please contact us to see what programs are taking place.

Do you work with drivers who have poor credit?

Honda at Morristown | Oct 14, 2021
Honda at Morristown | Oct 14, 2021

We have programs to help you get into a car and rebuild your credit. We are able to overcome most credit problems.

Should I lease or buy?

Honda at Morristown | Oct 14, 2021
Honda at Morristown | Oct 14, 2021

This largely depends on your financial situation and the type of driving you engage in on a day-to-day basis. Some of the most notable advantages of leasing include lower monthly payments, less money upfront, and the freedom to easily upgrade to a newer model of your choice when it becomes available. A few of the main benefits of buying are more advantageous rates on financing, the ability to customize your vehicle, and no mileage limits.

How do I know I’m getting a good deal?

Honda at Morristown | Oct 14, 2021
Honda at Morristown | Oct 14, 2021

To ensure that our customers always know they are getting the best possible price on their purchases, we utilize Live Market Pricing. Our Live Market Pricing technology pulls the latest pricing information from hundreds of thousands of used car offers to make sure that the price you pay is not just fair, it’s also as low as possible.

What if the car purchased from there a month ago has a manufacturer's recall?

Morgan McGlothlin | Oct 14, 2021
Andrew creech | Oct 14, 2021

Bring it to honda morristown see Josh in service. He will take care of the rest.

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What are the Covid safety practices like here?

Anonymous | Oct 14, 2022
Honda at Morristown | Oct 14, 2021

While COVID-19 affects our community here and communities across the world, all of us are having to make adjustments in our daily lives. We at Honda Morristown want to continue serving our loyal customers. - View https://hondamorristown.com/COVID-19-Crisis-Response to see the steps we've taken

Can you use the car you already own as a down payment? Or is there a minimum down payment?

Marissa Baggett | Oct 15, 2019
Arline Baird | Oct 15, 2019

We traded our 08 GMC for a new Odyssey. Hope that's helpful.

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Who owns Honda of morristown?

Herbert Barrett | Oct 15, 2017
scott holt | Oct 15, 2017

I forget the name of the group that owns them but pretty sure same people that owns the one in Johnson City

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